If you searched Superstar Sourcing for Senior Claims Support Specialist (with 3 additional requirements) on December 21, 2025 you'd find 432 great candidates

This sample report shows what our sourcing engine surfaces for this search. Preview the top 30 matches below.

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95%

M**** K****

Lincoln, Nebraska, United States 6 years 7 months

This candidate has relevant claims support experience within the auto insurance sector and meets the experience threshold. Farm Bureau (6+ yrs total, 1+ yr claims support) → pursuing B.A. in Business Management/Leadership. Excellent.

Work Experience

Farm Bureau Financial Services
Customer Service Representative · 6 years 5 months
Farm Bureau Financial Services
Claims Support Specialist · 1 year 3 months

Qualification Criteria 4 met, 1 not

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

customer service business management insurance claims data entry claims management regulatory requirements performance metrics insurance payments claims management leadership +8 more
95%

R*** F****

Claims Representative II Mercury Insurance Group

United States 22 years 11 months

Excellent fit, explicitly mentions 8 years claims adjusting experience specifically for automobile insurance, 10+ years customer service, and lists problem resolution skills indicating escalation handling capability. Claims Representative II (Auto Insurance). Excellent.

Work Experience

Comcast Cable
Advertising Intern · 7 months
Mercury Insurance Group
Claims Representative II · 19 years 6 months
Avenue Stores, LLC
Assistant Manager · 1 year 8 months
The Children's Place
Sales Associate · 2 years 5 months

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

claims automobile insurance management microsoft powerpoint outlook lexisnexis nextgen reserves interviews injury +8 more
95%

K**** K***

Claims Specialists Senior

Strafford, Missouri, United States 23 years 7 months

This candidate has extensive experience as a Claims Adjuster and Supervisor at Progressive, which strongly implies auto insurance experience, along with high tenure in specialist/supervisor roles handling claims. Claims Adjuster (11yr) → Claims Supervisor (10yr) at Progressive → various roles. Excellent.

Work Experience

1st Employment Staffing
Staffing Specialist · 5 months
Progressive Insurance
Claims Adjuster · 11 years 4 months
Progressive Insurance
Claims Supervisor · 10 years 7 months
Springfield Public Schools
At-Risk Teacher/Coach · 2 years 1 month
+ 5 more positions

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

sales claims risk benefits leadership responsible hiring compensation expenses creative interventions promotions +6 more
95%

D**** C****

Bilingual Customer Service Specialist & Team Leader

Canton, Ohio, United States 21 years 11 months

This applicant has extensive tenure, significant insurance claims processing, and explicitly mentions handling escalated cases for personal lines, making them an excellent fit despite the recent job title variation. Property Processing Rep (Insurance) → Member Care Rep (Escalations), 21+ years total. Excellent.

Work Experience

Nationwide
Member Care Representative II · 10 years
Nationwide Insurance
Property Processing Representative III · 12 years 1 month

Qualification Criteria 4 met, 1 not

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

customer service customer support call center quality assurance performance reviews financial services subject matter experts insurance spanish translation interpretation calculations +8 more
95%

H**** W****

Claims Specialist

Boston, Massachusetts, United States 20 years 9 months

This candidate looks like an excellent match, bringing long-term specialized claims experience directly in the auto insurance sector, including customer resolution. Claims Specialist at Progressive (17 years 3 months) → Licensed Appraiser/Customer Service for auto damage. Strong.

Work Experience

Progressive
Claims Specialist · 17 years 3 months
Hampton Inn
Guest Service Agent · 1 year 4 months
University of Massachusetts, Admission Office
Phone Operator · 3 years 6 months

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

claims components claim insurance databases reports investigations reporting documentation compliance completion regulations +8 more
95%

E**** G****

Insurance Claim Representative/Call Center Customer Service Rep.

Miami, Florida, United States 16 years 4 months

This candidate has extensive claims and insurance experience, including auto claims, making them a very strong fit for a senior support role. Mendota Insurance (Auto Total Loss Claim Rep) 9m → Windhaven (Recorded Statement Claim Rep) 2m → Kingsway Amigo (Claims & Underwriting CSR) 11y, promoted to PIP Claims Adjuster. Total experience over 16 years. Strong claims and auto insurance background suggests capability for support specialist duties and escalations, despite role titles not always being 'Support Specialist'. Excellent.

Work Experience

UPS
Driver Helper (Seasonal) · 2 months
Assurant Solutions
Customer Care Specialist · 1 month
Kingsway Amigo Insurance formally US Security Insurance
Claims & Underwriting Customer Service Representative · 11 years
Florida Blue
Tier 1- TeleSales Support Representative · 4 months
+ 4 more positions

Qualification Criteria 4 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

claims underwriting hospitals claim reserves inventory automobile customer care customer service
90%

J**** B****

Insurance Professional

Midland, Michigan, United States 11 years 1 month

Excellent match for claims processing and auto insurance experience, bolstered by several years as a supervisor/manager, suggesting capacity for specialist-level complexity/escalations, though the title 'Senior Support Specialist' isn't held. AAA/Auto Club Group Claims Specialist (2 years) → Farmers Regional Auto Claims Supervisor/Adjuster (6 years 7 months) → Meemic Claim Rep (2 years 5 months). Excellent.

Work Experience

Meemic Insurance
Claims Representative · 1 year
Meemic Insurance Company
APD Claim Rep 2 · 1 year 5 months
Farmers Insurance
Regional Auto Claims Supervisor · 4 years 9 months
State Farm Insurance Inc
Reporting Specialist · 1 year
+ 6 more positions

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

management insurance claims claim reporting automotive sales efficiency hiring recruiting interviewing training +7 more
90%

A**** G****

Learning is the key to success

United States 13 years 3 months

This candidate has direct auto claims specialist experience at Mercury Insurance, fitting the role context well, though total experience is borderline for 'senior' without explicit escalation management. Claims Specialist II/Rep (Mercury Insurance) → Various roles, 13.3 years in total. Excellent.

Work Experience

Santander Bank, N.A.
Teller · 7 months
YMCA
Personal Trainer · 2 years
Mercury Insurance
Claims Specialist · 1 year 5 months
Santander Bank, N.A.
Universal Banker
+ 2 more positions

Qualification Criteria 4 met, 1 not

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

customer service customer satisfaction property damage compliance security trainer claims injury property liability responsible sales +2 more
90%

J**** J****

Licensed Claim Coordinator

United States 6 years 5 months

This applicant is highly relevant with claims coordination and customer service specialization, including experience at an auto insurer (Progressive) and meeting the tenure requirement. Novant Health → Allstate (Customer Service Specialist) → Progressive Insurance (Licensed Claim Coordinator), 6.5 years experience. Excellent.

Work Experience

Progressive Insurance
Licensed Claim Coordinator · 3 years 7 months
Novant Health
Patient Services Coordinator · 1 year 6 months
Allstate
Licensed Customer Service Specialist · 1 year 5 months

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

insurance claims claim reservations research inform acting documentation testing processing selling insurance claims +4 more
90%

S**** P****

Insurance Professional

Jacksonville, Florida, United States 19 years 7 months

This individual has significant background in claims and customer service, including handling escalated inquiries. State Farm experience suggests auto insurance exposure. State Farm (Supervisor/Adjuster) → Daniel Memorial Inc. (Liaison/Advocate). Excellent.

Work Experience

Daniel Memorial Inc
Targeted Case Manager · 6 years 10 months
State Farm Insurance Companies®
Claim Representative, Property Damage · 6 years 5 months
State Farm Insurance Companies®
Customer Response Center Supervisor · 3 years 9 months
Bodily Injury/Uninsured
Claim Representative · 2 years 11 months

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

liaison legal claim property performing reports compliance claims liability investigations property damage customer service +1 more
90%

A**** L****

Branch Support Supervisor/Claims Representative at MountainOne Insurance Agency, Inc.

North Adams, Massachusetts, United States 17 years 8 months

Strong fit, this person has direct claims representative and personal lines account management in an insurance agency setting, exceeding the experience requirement. MountainOne Insurance Agency Inc. (11+ years total there) → Berkshire Insurance Group. Excellent.

Work Experience

MountainOne Insurance Agency, Inc.
Claims Representative · 5 years 9 months
MountainOne Insurance Agency, Inc.
Branch Support Supervisor · 1 year 4 months
MountainOne Insurance Agency, Inc.
Account Manager, Personal Lines · 5 years 6 months
Berkshire Insurance Group
Customer Service Representative · 6 years

Qualification Criteria 4 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

results oriented team player multi tasking public relations customer service data entry flexible collaboration negotiation claims sales underwriting +3 more
90%

L*** M****

Claims Specialist at Philadelphia Insurance Companies

Philadelphia, Pennsylvania, United States 12 years 11 months

This candidate shows direct, multi-year experience as a Claims Specialist/Examiner and easily surpasses the experience requirement, although the specific industry (Auto) is not explicitly confirmed, 'Philadelphia Insurance Companies' suggests P&C. Claims Specialist/Examiner → Claims Assistant, 12+ years total experience. Excellent.

Work Experience

Philadelphia Insurance Companies
Claims Examiner · 4 years 11 months
Philadelphia Insurance Companies
Claims Specialist · 4 months
Philadelphia Insurance Companies
Sr. Claims Examiner · 3 years 1 month
Wawa, Inc.
Inventory and Merchandise Manager · 1 year 1 month
+ 2 more positions

Qualification Criteria 3 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

claims reserves claim inventory analysis investigation performing safety pricing responsible compliance management +8 more
90%

M**** J****

IT Support / Helpdesk Specialist

Panama City, Florida, United States 5 years 6 months

Excellent fit as experience specifically includes claims representative work resolving issues, dealing with automotive accidents, and negotiations for GEICO, meeting the core requirements plus tenure. Claims Representative at GEICO (9 months). Excellent.

Work Experience

GEICO
Claims Representative · 9 months
Fallsview Indoor Waterpark
Slide Attendant · 2 years 1 month
Aspen Dental
Patient Experience Coordinator · 1 year 7 months
Pharmacy Benefit Dimensions
Systems Coordinator · 10 months
+ 1 more positions

Qualification Criteria 4 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

insurance claims customer service communication skills first aid information retrieval claims responsible insurance automotive compensation police reports +8 more
88%

K*** M****

Claims Associate @ State Farm | Claims Resolution

Clarksville, Tennessee, United States 11 years 10 months

This candidate has significant customer service and claims experience, though the specific auto insurance focus isn't explicit. Ex-Asurion → Anthem → State Farm Claims Associate (3 yrs), 11+ years total experience. Strong.

Work Experience

Agero, Inc.
Customer Care Specialist · 3 years 10 months
State Farm
Claims Associate · 3 years
Anthem, Inc.
Customer Service Representative · 5 years 3 months
Asurion
Tech Lead · 3 years 1 month

Qualification Criteria 4 met, 1 not

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

claims customer service client services customer care
88%

A**** C****

Claims Specialist at American Family Insurance

Bessemer, Alabama, United States 7 years 7 months

Strong candidate with recent claims specialist role and explicitly mentions over 10 years of customer service experience as an escalation specialist, though the auto insurance industry link is only hinted at via Progressive Insurance. Claims Specialist (current/recent) → Customer Service Specialist (Progressive Insurance). Strong.

Work Experience

APAC Customer Services
Call Center Representative · 1 year 11 months
American Family Insurance
Claims Specialist · 6 months
Progressive Insurance
Customer Service Specialist · 3 years 2 months
U.S. Bank
Online Support Specialist · 1 year 3 months
+ 2 more positions

Qualification Criteria 4 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

customer service call center claims tax
85%

L*** K***

Operations Specialist - Business Resource Center - Insurance Policy Processing Clerk - Insurance Underwriter

United States 25 years 10 months

Strong experience across insurance claims and customer service, mentioning specific professional development in auto lines, which strongly suggests relevant industry exposure, though direct 'Support Specialist' title varies. Operations Specialist/Claims professional → 11+ years customer service, mentors colleagues, deals with complex claims, mentions personal lines, auto lines, physical damage. Multiple roles in insurance/operations over 25 years. Strong.

Work Experience

Travelers
Customer Service Representative (Personal Lines / Commercial Lines)
Burlington Coat Factory
Sales Associate · 2 years

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

insurance claims billing injury teaching training brokers courses terminology management investigations claim +8 more
85%

J**** P****

Claims Specialist

Winter Haven, Florida, United States 16 years 2 months

Strong claims background primarily in auto insurance (State Farm) and sufficient experience, though title is often Claims Specialist, fitting the overall requirement. State Farm → Claims Specialist/Adjuster (5 yrs 11 mo total) → Darden 10+ years. Strong.

Work Experience

Darden
Service Professional · 10 years 3 months
State Farm ®
Claims Specialist/Adjuster · 3 years 11 months
Highland Center for Orthopaedics
Medical Assistant · 2 years 7 months
State Farm
Claims Associate · 2 years 3 months

Qualification Criteria 3 met, 2 not

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

claims handling team player critical thinking decision making self motivated work ethic delivering results medical terminology surgical instruments claims technology terminology +7 more
85%

A**** K****

Claims Specialist

Folsom, California, United States 11 years 11 months

Strong combination of claims, auto insurance, and general support experience, though the support roles were merchant-focused. Claims Adjuster (Progressive) → Merchant Partner → QA Analyst → Team Lead → CSR (State Farm). Strong.

Work Experience

Progressive Insurance
Claims Adjuster · 1 year
DoorDash
Merchant Experience Partner · 4 years 3 months
DoorDash
Merchant Experience Partner · 3 years 4 months
24-7 Intouch
Spotify - Quality Assurance Analyst · 3 years 9 months
+ 2 more positions

Qualification Criteria 4 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

claims payments troubleshooting onboarding proactive database assurance audit reports health quality assurance social media +3 more
85%

M**** G****

Insurance Analyst

Tampa, Florida, United States 13 years 4 months

This candidate has very direct and extensive medical claims experience within the auto insurance sector (Progressive), including escalating determinations to management, making them a very strong conceptual fit. Insurance Analyst (Progressive) → Claims Rep, 13.4 years total experience. Strong.

Work Experience

Progressive Insurance
Progressive Claims Representative (Med pay) · 10 months
Progressive Insurance
Progressive Sales Representative- Multi Product · 1 year 9 months
Progressive Insurance
PIP Medical Claims Consultant · 1 year 6 months
Progressive Insurance
Medical Claims Insurance Analyst · 7 years 1 month
+ 1 more positions

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

customer service medical records medical terminology time management management skills dispute resolution claims insurance reports investigations claim iso +8 more
85%

M**** G****

Insurance Adjuster | Medical & Pharmacy Claims Expert | IT support | Dedicated Learner with a Diverse Background | “Experienced Professional with a Proven Track Record of Adapting to New Environments"

Richardson, Texas, United States 13 years 4 months

This candidate looks very strong, explicitly mentioning settling auto claims and having extensive experience in insurance adjusting. State Farm (Insurance Adjuster) → Previous roles over 10+ years in insurance/related fields. Strong.

Work Experience

State Farm Mutual Automobile Insurance
Claims Specialist · 3 years 2 months
Alacrity Solutions
Claims Associate · 2 years 4 months
Catamaran Member Service
Pharmacy Benefits Manager · 3 years 3 months
Frontier Communication
Lead Technical Support Specialist · 3 years 4 months

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

insurance claims attorneys liability claim fraud prevention settlement negotiation management legal property +8 more
85%

L**** M****

Sr. Customer Care Specialist at Private company

Atlanta, Georgia, United States 12 years 9 months

This senior specialist explicitly mentions handling escalated supervisory type calls and conducting research/coordination related to insurance claims, although property insurance is specified rather than auto. Sr Customer Care Specialist for 12+ years handling escalations and claim coordination. Strong.

Work Experience

Assurant Specialty Property
Sr Customer Care Specialist · 12 years 9 months

Qualification Criteria 3 met, 1 not

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

customer care account management soft skills insurance property escrow analysis management research claim claims contractors +2 more
85%

L*** K****

Claims Specialist

United States 11 years 4 months

This candidate has extensive claims processing experience, including a role at Toyota which suggests auto exposure, but direct support/escalation verification isn't clear. Claims Specialist at UnitedHealthcare/Clements/Arise → Internet Sales Specialist at Toyota. Excellent.

Work Experience

Toyota Motor Corporation
Internet Sales Specialist · 3 years 9 months
Arise Virtual Solutions Inc.
Claims Specialist · 5 years 2 months
UnitedHealthcare
Claims Specialist · 2 years 8 months
Clements Worldwide
Claims Specialist · 9 months

Qualification Criteria 3 met, 1 not

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

claims sales
85%

N**** D****

Customer Service Claims Representative for auto claims, No Fault/pip claim, workers' compensation

Massachusetts, United States 29 years 6 months

This candidate is an incredibly strong fit, possessing extensive experience specifically in auto claims and customer service representation, exceeding the 5-year threshold easily. Deep experience in auto claims management and settlement processes for decades. Liberty Mutual Insurance for 29 years. Strong.

Work Experience

Liberty Mutual Insurance
Customer Service Representative · 29 years 7 months

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

claim management investigation settlement attorneys iso customer service
85%

S**** F****

Senior Customer Representative

Las Vegas, Nevada, United States 15 years 5 months

Very strong background in auto insurance policies, servicing, and inquiries, meeting the experience requirement, though recent role is pharmacy benefits focused. USAA (P&C/Auto) → Pharmacy Benefits Support. Strong.

Work Experience

USAA
Sr. Insurance Producer/Agent - Property & Casualty Insurance · 8 years
Alorica
Patient Care Advocate
AT&T
Tier 1 DSL Network Technical Support · 3 years 7 months

Qualification Criteria 3 met, 1 not

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

insurance regulations pharmacy benefits management billing prescription producer property renters homeowners payments +8 more
85%

L**** K**

Sr. Customer Service Representative at Farmers Insurance Group

O'Fallon, Missouri, United States 11 years 7 months

Strong insurance background, specifically auto, including handling parts of the claim process and customer needs, spanning over 11 years. Background in Home Health Aide → Sr. CSR at Farmers Insurance (Auto/Claims). Strong.

Work Experience

Farmers Insurance Group
Senior Customer Service Representative · 2 years 11 months
Self-Employed
Home Health Aide · 1 year 9 months
Farmers Insurance Group
Sr. Customer Service Representative · 2 years 11 months
MetLife
Customer Service Representative · 7 years 1 month
+ 1 more positions

Qualification Criteria 4 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

health training claim billing claims subrogation reports facilitation analysis determination research underwriting +7 more
85%

S*** D****

Jane of All Trades

Jacksonville, Florida, United States 13 years 9 months

This professional brings significant experience across insurance claims and customer service roles, including senior adjuster experience. State Farm → Allstate → Progressive, 13+ years total experience, senior claims adjuster (4y 1m), senior billing/account specialist (12+ years total at State Farm). Excellent.

Work Experience

Safelite
Customer Service Representative · 7 months
Allstate
Claims Adjuster
DKP Administration, Inc.
Claims Adjuster · 1 month
Self-employed
Family Support Coordinator · 1 year 6 months
+ 6 more positions

Qualification Criteria 4 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

customer relationship management billing insurance reliability operations management claims training efficiency sales legal regulations +8 more
85%

S**** S****

Total Loss Specialist at Liberty Mutual Insurance

Maple Shade, New Jersey, United States 12 years 2 months

Excellent background in auto claims (Total Loss Specialist, GEICO Adjuster) covering processing, support, and customer service roles across 12 years, suggesting strong escalation potential. Office Manager → Total Loss Specialist at Liberty Mutual → Claims Adjuster at GEICO, 12+ years experience. Strong.

Work Experience

Willis Towers Watson
Customer Service Representative · 4 months
Liberty Mutual Insurance
Total Loss Specialist
Walmart
Customer Service Manager · 2 years
United States Postal Service
Postal Worker · 4 months
+ 6 more positions

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

customer service health insurance insurance claims medical billing call center retail banking technical support fraud prevention food service positivity health insurance +8 more
85%

J**** C****

An autonomous leader and team player with over 10 years of experience, my expertise in auto insurance claims, performance monitoring, and customer-facing retail renders exceptional service and measurable success.

Dallas, Texas, United States 11 years 7 months

This candidate shows strong overlap across all required areas, with claims experience at GEICO and over 10 years of experience overall. ADT → GoHealth → Liberty Mutual Insurance → GEICO (Claims Rep + Performance Analyst) → Current leadership role, 11+ years experience. Strong.

Work Experience

Walgreens
Shift Supervisor · 11 months
Albertsons
Front End Manager/Service Supervisor · 2 years 8 months
GoHealth
Retention Advocate · 6 months
WinCo Foods
Guest Services · 1 year 1 month
+ 6 more positions

Qualification Criteria 5 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

team leadership problem solving customer service advocacy leadership maintenance insurance billing road accident claims
85%

L**** S****

FNOL Claims Representative at Selective Insurance

Richmond, Virginia, United States 16 years 4 months

Excellent match with recent FNOL Claims Representative experience processing auto claims and nearly 9 years in that role, providing strong support experience within insurance, likely meeting escalation implicitly. Nearly 9 years as FNOL Claims Rep processing Auto claims at Selective Insurance, over 16 years total in support/admin roles. Strong.

Work Experience

Xerox
Customer Service Specialist, Quality Assurance · 1 year 4 months
Well Point
Data Entry Specialist II · 4 months
Allianz Global Assistance
Customer Service Representative · 8 months
Verizon
Customer Service Representative · 1 year 5 months
+ 6 more positions

Qualification Criteria 4 met

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

outstanding customer service government banking healthcare insurance finance retail telecommunications management compensation liability health +8 more
85%

D**** D****

Customer Service Expert with an Insurance Claims background.

Vancouver, Washington, United States 13 years 1 month

Strong claims background, explicitly mentions auto claims investigation, but role seems more supervisory/management than specialist track, and customer service focus is broad. Enterprise Rent-A-Car (Subrogation Supervisor, managing loss control/damage claims) → Hampton Inn (Guest Service Manager). Strong.

Work Experience

Hampton Inn at Portland Airport
Guest Service Manager · 1 year 7 months
Enterprise Rent-A-Car
Subrogation Supervisor · 11 years 8 months

Qualification Criteria 3 met, 1 not

Support Specialist
5+ years experience
Auto insurance industry
Claims processing experience
Customer escalation handling

Skills & Expertise

claims underwriting auditing training hospitality retail negotiation management claim investigation subrogation hotel +8 more
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