If you searched Superstar Sourcing for Senior Customer Service Representative (with 2 additional requirements) on January 3, 2026 you'd find 437 great candidates

This sample report shows what our sourcing engine surfaces for this search. Preview the top 30 matches below.

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Candidate Profiles

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R**** S****

Agent at State Farm Insurance Agency

Amityville, New York, United States 30 years 1 month

Excellent fit - senior insurance professional with significant time as both an agent and a claims manager. State Farm Agent → Claims Team Manager at State Farm, 30 years total experience. Excellent.

Work Experience

State Farm Insurance Agency
Agent · 18 years 4 months
State Farm Insurance
Claims Team Manager · 11 years 11 months

Qualification Criteria 6 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

claims
95%

A**** K****

Assistant Vice President Casualty Claims/ Team Leader

West Babylon, New York, United States 34 years 2 months

This professional has extensive experience leading claims operations and has senior-level tenure within the insurance space. Ex-State Farm → The Wright Insurance Group, 34 years experience, AVP Casualty Claims/Team Leader. Strong.

Work Experience

State Farm ®
Claims Specialist · 6 years 2 months
The Wright Insurance Group
Litigation Claims Examiner · 6 years 7 months
The Wright Insurance Group
Team Leader Casualty Claims · 3 years 4 months
State Farm ®
Claims Support Services Supervisor · 10 years 7 months
+ 4 more positions

Qualification Criteria 4 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

insurance claims litigation forecasting scheduling compliance management adjustments preparation reports operation schedules +8 more
95%

J**** J****

Casualty Evaluator at CSAA

Valley Stream, New York, United States 12 years 4 months

This professional has deep, specific recent experience in insurance claims adjustment and is geographically located correctly. CSAA Casualty Specialist → Progressive Adjuster (several roles), 12 years experience. Excellent.

Work Experience

Progressive Insurance
Claims Generalist · 3 years 5 months
Progressive Insurance
Inland Marine / Multi Line Claims Adjuster · 3 years 5 months
TGI Fridays
Server, Shift Leader · 4 years 11 months
Enterprise
Sales Manager Trainee · 1 year 3 months
+ 2 more positions

Qualification Criteria 6 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

property injury claims negotiation reserves liability police reports operations claim risk subrogation +8 more
95%

S**** D****

Insurance Professional

Lynbrook, New York, United States 14 years 8 months

This candidate looks very strong, having spent significant time in a combined customer service and claims management role within the insurance sector. MetLife (14yr 8mo) as C/S & Claims Manager. Excellent.

Work Experience

MetLife
Claims Manager · 14 years
Metropolitan Life Insurance Company
Customer Service/Claims Manager · 14 years 9 months

Qualification Criteria 5 met, 1 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

customer service claims
95%

C**** G****

Client Services Manager at Gallagher

Queens, New York, United States 17 years 7 months

This candidate is a Client Services Manager in insurance who explicitly manages client relationships and operations, aligning very well with the core requirements, although the title is Manager, not CSR. Gallagher → HUB International, extensive client/broker interaction. Excellent.

Work Experience

Stony Brook University
Office Support Staff · 5 years
USI Insurance Services
Commercial Lines Account Manager · 2 years
NFP
Account Manager · 9 months
SAS Audit Service
Insurance Premium Auditor · 3 years 7 months
+ 4 more positions

Qualification Criteria 4 met, 1 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

stories inform insurance operations commercial analysis registration appeals sales quotations selling management +8 more
95%

E**** C****

Insurance Professional

Queens County, New York, United States 18 years

Very strong background focusing on claims and insurance for 18 years, matching the senior and claims aspects perfectly, though title is 'assistant'. State Farm senior claim assistant for 18 years. Strong.

Work Experience

State Farm Insurance
senior claim assistant · 18 years

Qualification Criteria 6 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

claim
95%

S**** A****

Insurance Professional

Massapequa, New York, United States 13 years 3 months

This candidate is highly relevant with extensive senior-level experience in managing insurance claims, though the title isn't CSR. Experienced senior manager focusing on complex commercial claims for 24+ years. Farmers Ins. → GEICO (management, claims). Ended up in management, less direct CSR. Strong.

Work Experience

GEICO
Claims Manager · 13 years 4 months
Farmers Insurance
Commercial Claims · 1 year 2 months

Qualification Criteria 4 met, 1 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

commercial claims insurance management injury litigation reports metrics fraud compliance auditing communications +5 more
95%

N**** C****

Insurance Professional

Syosset, New York, United States 35 years 7 months

Strong contender with direct Senior CSR experience in insurance claims and long tenure in the industry, perfectly located. Claims Specialist → Senior Customer Service Representative (Insurance) for 9+ years total in claims/CSR roles, 35 years experience. Excellent.

Work Experience

Liberty Mutual Insurance
Senior claims representative · 16 years 4 months
Esurance
Claims Representative · 2 years 3 months
AON
claims Adjustor · 1 year 9 months
Liberty Mutual Insurance
Senior Customer Service Representative · 2 years 6 months
+ 2 more positions

Qualification Criteria 6 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

insurance claims homeowners investigations liability attorneys compliance law training accident completion referrals +8 more
95%

M**** E****

Senior Account Manager

Smithtown, New York, United States 23 years 10 months

This candidate is a senior professional with decades in the insurance industry, including leadership/account management, likely encompassing client relations, though specific claims handling isn't highlighted in the summary. Senior Account Manager @ Prince Associates (16.2 yrs) → CPCU Instructor @ Hofstra (9 yrs) → Operations Manager @ AutoOne Insurance (7 yrs). Excellent.

Work Experience

Prince Associates Inc. a Risk Strategies Company
Senior Account Manager · 16 years 2 months
AutoOne Insurance
Operations Manager · 7 years
AutoOne Insurance
Operations Manager · 7 years
Hofstra University
CPCU Instructor · 9 years
+ 1 more positions

Qualification Criteria 4 met, 1 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

insurance property accident health risk integrity operations commercial health insurance
95%

T**** H****

Experienced Senior Claims Advocate | Expert in Risk Management & Client Relations | Promoting Fair and Efficient Claims Resolution

Huntington, New York, United States 22 years 11 months

This candidate is an excellent match, explicitly stating Senior Claims Advocate experience, robust claims management, and client relations, meeting the senior level requirement and industry fit. Senior Claims Advocate (HUB Int'l/Global Coverage) → Claims & Ops Manager, certified (CPCU, AIC, API). Excellent.

Work Experience

Amica Mutual Insurance
Senior Adjuster / Casualty Specialist · 1 year 7 months
HUB International
Senior Claims Advocate · 3 years 6 months
Global Coverage, Inc.
Senior Claims Advocate · 8 months
Amica Mutual Insurance Co.
Sr. Claims Supervisor · 2 years 7 months
+ 4 more positions

Qualification Criteria 6 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

claims management insurance api analyses software efficiency cloud reporting risk collaboration operations +8 more
95%

J**** P****

Senior Account Analyst at Liberty Mutual Insurance

Central Islip, New York, United States 10 years 1 month

Excellent match combining senior-level tenure, explicit insurance claims adjuster/specialist roles, and strong relationship building history, all within commuting distance. Liberty Mutual → GEICO Adjuster → Liberty Mutual Senior Analyst. Excellent.

Work Experience

Liberty Mutual Insurance
Bodily Injury Claims Specialist III · 4 years 2 months
GEICO
Property Claims Adjuster · 11 months
Hertz
Assistant Branch Manager · 10 months
GEICO
Bodily Injury Claims Adjuster · 3 years 11 months
+ 3 more positions

Qualification Criteria 5 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

property claims back office claim investigation insurance claims analysis facilitation injury homeowners claim reports property +6 more
90%

A**** J****

Insurance Specialist at GEICO

Selden, New York, United States 22 years 4 months

This candidate has significant tenure at GEICO, specifically coaching, handling claims reports, managing liability, and dealing with injured claimants, fitting the seniority and claims need well, though client relationship management is inferred through interaction. GEICO career progression: Assistant Manager → Specialist → Coach/Claims handling, 22+ years total experience. Excellent.

Work Experience

GEICO
Insurance Specialist · 13 years 3 months
The Finish Line, Inc.
Assistant Manager · 9 years
GEICO
Clerical Supervisor · 10 months

Qualification Criteria 5 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

customer service programming insurance claims reports rentals claim liability attorneys payroll budget schedules +2 more
90%

G**** K***

Senior Account Executive at MagnaCare

Hewlett, New York, United States 39 years 8 months

Strong senior candidate with direct insurance claims and extensive client-facing account management experience right in the service area. Senior Account Executive → AVP Sales/Account Mgmt → Claims Editor, 39 years exp, Manhattan College. Excellent.

Work Experience

Health Benefits Research and Services
Account Rep · 5 years 11 months
MultiPlan
AVP, Sales and Account Mgmt · 14 years 5 months
Local 32B-32J - Local 144
Claims Editor · 10 months
MagnaCare
Senior Account Executive

Qualification Criteria 6 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

liability aircraft sales claims
90%

A**** S****

White Plains, New York, United States 13 years 8 months

This candidate has extensive, long-tenured experience (7+ years) specifically in liability claims handling for major insurers, fitting the seniority requirement, and demonstrating excellent customer interaction (providing outstanding customer experience). Experience: Liability Claims at Allstate (7.5 yrs) → AVP Claims Exec. Manager level, 13+ years total experience. Excellent.

Work Experience

Enterprise Rent A Car/ ELCO
Assistant Branch Manager · 2 years 9 months
Markel insurance
Medical Malpractice claims specialist · 2 years 7 months
Allstate Insurance Company
Casualty Claims Liability Analyst · 7 years 5 months
Healthcare Risk Advisors
Claims Specialist · 10 months
+ 3 more positions

Qualification Criteria 5 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

medical malpractice risk mitigation customer experience claims liability injury investigations claim treatment management risk mitigation +3 more
90%

L**** R****

Experienced BI Claims Adjuster

Ronkonkoma, New York, United States 22 years 9 months

Excellent fit for the insurance claims and seniority requirements, with direct prior experience in a Customer Service Representative role at GEICO. Experienced BI Adjuster handling claims, liability, and negotiations; previously CSR at GEICO for 2+ years. GEICO (CSR/Claims Adjuster) → Nat'l General → Current. Strong seniority in claims field. Excellent.

Work Experience

GEICO
Claims Representative
GEICO
Customer Service Representative · 2 years 5 months
AmTrust
Insurance Claims · 3 years 10 months
National General
Bodily Injury Adjuster
+ 1 more positions

Qualification Criteria 5 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

injury claims liability police reports fraud payments attorneys compliance medicare commercial less +5 more
90%

B**** M****

Claims Customer Service at Geico Insurance Company

Huntington Station, New York, United States 45 years 4 months

Perfectly blends high-level customer service experience within the insurance industry, including claims, and explicitly mentions maintaining great client relationships across 45 years of experience. GEICO Claims CS → Allstate Agent → Supervisor/Manager roles. Excellent.

Work Experience

CVS Caremark Corporation
Assistant Manager · 2 years 4 months
Maltese Creations
Photographer/ Videographer · 5 years 6 months
Allstate Insurance Agency
Agent · 21 years 2 months
Geico Insurance Company
Claims Customer Service · 11 years 8 months
+ 3 more positions

Qualification Criteria 6 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

claims videographer retail sales customer service customer retention retail sales
90%

B*** H****

Floral Park, New York, United States 20 years 2 months

Long tenure (20+ years) as a General Claims Manager in a dedicated Health Insurance Office, strongly matching seniority, industry, and claims experience, although CRM needs inference. General Claims Manager @ Cigna Healthcare (20.2 yrs). Strong.

Work Experience

Cigna Healthcare (ILWU Coastwise Claims Office)
General Claims Manager · 20 years 3 months

Qualification Criteria 4 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

claims health insurance benefits responsible health insurance
90%

R**** C****

No headline please

Ronkonkoma, New York, United States 12 years 10 months

Strong match due to direct claims experience and proximity, though the most recent role listed is technical claims rather than relationship management. Travelers Claims → GEICO Claims (11+ years in claims roles) → High School Teacher. Strong.

Work Experience

GEICO
Claims Service Representative · 7 years 11 months
Travelers
First Party Medical Claim Professional · 3 years 10 months
Amityville Memorial High School
Leave Replacement Teacher · 1 year

Qualification Criteria 4 met, 2 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

claim claims
90%

B**** G****

Licensed Insurance Agent/Office Manager at Allstate

Bellmore, New York, United States 14 years 9 months

This candidate looks very relevant as a customer service and sales leader in the insurance space with strong client focus. Allstate Agent/Office Manager → Client advisor/sales, 14+ years total experience, specialized in P&C/NFIP. Excellent.

Work Experience

State Farm ®
Insurance Agent/Customer Service Manager · 4 years 7 months
Allstate
Licensed Insurance Agent/Office Manager · 10 years 4 months

Qualification Criteria 5 met, 1 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

sales driving management leadership training planning commercial selling communications property health insurance +8 more
90%

A**** T****

Operations Manager at Travelers

Melville, New York, United States 15 years 9 months

Excellent fit with direct insurance claims adjusting experience and sufficient tenure in the industry, plus location matches perfectly. Property Claims Adjuster (Allstate) → Ops Leader → Operations Manager (Travelers), 15 yrs exp. Excellent.

Work Experience

Allstate
Operational Performance Leader · 3 years 2 months
Travelers
Operations Manager Middle Market Guaranteed Cost · 11 years 3 months
Allstate
Property Claims Adjuster · 1 year 2 months
Allstate
Office Administrator · 4 months

Qualification Criteria 4 met, 2 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

operations property claims middle market property claims
90%

P**** E****

Experienced Insurance Specialist

Huntington Station, New York, United States 13 years 11 months

Excellent fit, includes multiple documented Customer Service Representative roles, claims examiner experience, and is senior/experienced within the insurance industry. GEICO CSR (3yr 5mo) → Claims Examiner (1yr 9mo) → GEICO CSR (1yr 11mo). Matches CSR, Senior level (total 13+ years exp), Claims, and Industry. CRM is strongly implied by CSR/retention focus.

Work Experience

Kohl's Department Store
Customer Service Specialist · 2 years 2 months
Home Depot
Cashier · 2 years 3 months
GEICO
Claims Examiner · 1 year 9 months
Home Depot
Head Cashier · 2 years 11 months
+ 3 more positions

Qualification Criteria 6 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

customer service reports organized claims treatment billing onboarding training sales safety security
88%

G**** T****

Principal Managing Partner at Eli Cohen Insurance Agency

Brooklyn, New York, United States 11 years 7 months

Strong insurance industry background focused on account management, policy analysis, and client interaction, but doesn't explicitly list 'Customer Service Representative' title or 'claims experience'. Ex-Eli Cohen Agency → Tallegra Risk Services → Allstate → Nationwide, 11+ years experience. Strong.

Work Experience

Nationwide
Office Administrative Assistant · 1 year 9 months
Tallegra Risk Services LLC
President · 6 years 3 months
Allstate
Licensed Sales Producer · 1 year 3 months
ELI COHEN AGENCY INC
Principal Managing Partner · 8 years 9 months

Qualification Criteria 3 met, 1 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

insurance commercial claims processing consultation sales producer renters commercial insurance
88%

D*** P***

Telephone Claims Representative/No Fault Examiner at GEICO

Bethpage, New York, United States 15 years 1 month

This candidate has extensive background as a Claims Representative, fitting the insurance claims and industry criteria well, but the CSR and Senior level aspects are partial fits based on the title. Claims Rep → GEICO 14+ years, AAS degree. Strong.

Work Experience

The Leukemia & Lymphoma Society
Assistant to the Deputy Executive Director (Internship) · 6 months
GEICO
Telephone Claims Representative/No Fault Examiner · 14 years 9 months

Qualification Criteria 4 met, 1 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

claims director
85%

K*** B****

Claims Coordinator

Lindenhurst, New York, United States 19 years 8 months

Excellent fit for insurance claims experience and seniority, but the title is Claims Coordinator/Analyst rather than Customer Service Representative, although high operational relevance exists. LIBERTY Dental Plan Claims roles (6+ years) → Analyst. Strong.

Work Experience

LIBERTY Dental Plan
Grievance and Appeals Analyst · 1 year 10 months
Liberty Dental Plan
Analyst · 1 year 10 months
LIBERTY Dental Plan
Claims Specialist · 4 years 2 months
Liberty Dental Plan
Claims Specialist · 2 years 2 months
+ 4 more positions

Qualification Criteria 4 met, 2 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

customer service microsoft office claims appeals director liaison grievances management legal operations consultants reservations +5 more
85%

L**** R****

Supervisor Customer Service at Enzo Clinical Labs

Seaford, New York, United States 5 years 11 months

This supervisor role involves managing a CSR team, handling insurance settlement of claims, and dealing with upper management, achieving seniority in a tangential customer service structure within a potentially relevant sector. Supervisor CSR → CSR Supervisor, 5 years 11 months experience. Strong.

Work Experience

Enzo Clinical Labs
Supervisor Customer Service · 6 years

Qualification Criteria 4 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

customer service team work insurance billing payroll reports management claims settlement less
85%

L**** P****

Claims Supervisor at GEICO

Woodbury, New York, United States 17 years 5 months

Excellent fit for experience related to insurance claims and senior level supervisory experience within the insurance industry, though the role is Supervisor, not CSR, and CRM isn't explicitly listed. Claims Supervisor at GEICO for 14+ years, strong claims history. Strong.

Work Experience

GEICO
Claims Supervisor
American Express
Fraud Analyst · 3 years

Qualification Criteria 4 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

claims analyses injury documentation fraud risk suspension reports design prevention signs research +2 more
85%

K**** S****

Litigation Claims Representative with National General

Baldwin, New York, United States 20 years 10 months

Excellent match on insurance claims experience and senior tenure directly supporting the core job requirements, though the title used is 'Representative' or 'Adjuster'. Baldwin, NY → GEICO/Farmers/National General (19+ yrs claims/litigation). Specialist.

Work Experience

Farmers Insurance
Claims adjuster · 12 years 10 months
National General
Litigation Specialist · 1 year 9 months
GEICO
claims examiner · 6 years 3 months
New York Life Insurance Company
Insurance Agent · 4 months

Qualification Criteria 5 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

insurance funding retirement tax legal accounting road litigation claims life insurance
85%

N**** W****

Liability Claims Examiner | MBA, AIC

Baldwin, New York, United States 12 years 2 months

Strong background in claims handling and management within the insurance industry, coupled with demonstrated customer service aptitude, although the most recent role was in finance/accounts payable. Claims Examiner/Manager (3+ yrs) → Accounts Payable (2 yrs) → 12+ yrs total experience, MBA. Strong.

Work Experience

FlexStaff Careers
Accounts Payable · 1 year 11 months
Travelers
Claims Representative · 1 year 6 months
Liberty Mutual Insurance
Claims Specialist II · 2 years 2 months
Law Office of Julianne Lewis Esq.
Legal Assistant Office Manager · 5 years 1 month
+ 2 more positions

Qualification Criteria 4 met, 1 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

finance insurance claims management risk mba health healthcare leadership planning legal claims management +4 more
85%

S**** W****

Claims Adjuster at York Risk Services Group

Hempstead, New York, United States 8 years 10 months

This candidate has excellent recent claims experience in the insurance industry and is senior level, scoring high despite lacking explicit CSR or client relationship titles. Claims Adjuster → Hempstead NY. Strong.

Work Experience

Utica National Insurance Group
Claims Specialist
York Risk Services Group
Claims Adjuster
Gallagher Bassett
Senior Claims Specialist

Qualification Criteria 4 met, 2 not

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

claims
85%

J*** C****

Wantagh, New York, United States 7 years 3 months

This candidate has extensive, recent, and direct experience as a claims adjuster/rep within the insurance industry, meeting all core requirements except the specific CSR title, although adjuster roles are closely related. Claims Adjuster/Rep at Plymouth Rock & GEICO (7+ years total, entirely claims focused). Strong.

Work Experience

GEICO
Claims Service Representative · 2 years 6 months
GEICO
Bodily Injury Adjuster · 4 years
Plymouth Rock Assurance
Casualty Claims Adjuster · 2 years 9 months
GEICO
Telephone Claims Representative · 8 months

Qualification Criteria 5 met

Location
Insurance industry
Senior level (5+ years)
Insurance claims experience
Client relationship management
Customer Service Representative

Skills & Expertise

claims injury
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