Career Intelligence

What's next for IT Helpdesk?

Explore career trajectories based on data from millions of professional social network profiles. See the paths people take, the roles they grow into, and how careers evolve over time.

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2017
Peak year · 1,540 people
1,950
Started here (first job)
Software Engineer
Top role after 5 years
IT Manager
Top role after 10 years

Career Flow Over Time

Above zero: People still in this role. Below zero: Where they went after (stacked by destination).

Where They Come From

Previous roles people held before becoming IT Helpdesk.

Career Transitions by Time Period

Top roles people move into after IT Helpdesk, broken down by years after.

Role +1y +2y +5y +10y +20y
Software Engineer 13.6% 20.0% 26.7%
System Administrator 18.6% 18.5% 13.3% 13.0%
IT Support Specialist 16.9% 13.8% 11.1% 13.0%
Software Developer 13.6% 12.3% 11.1%
Technical Support Specialist 8.5% 9.2% 8.9% 8.7%
Desktop Support Technician 10.2% 7.7%
Network Administrator 11.1% 13.0% 18.2%
Customer Service Representative 10.8%
Network Engineer 8.9% 13.0%
Sales Associate 10.2%
Desktop Support Specialist 8.5%
IT Specialist 7.7%
IT Support Technician 8.9%
IT Manager 17.4%
IT Director 13.0%

Where They Go Over Time

Top roles at each career milestone after becoming IT Helpdesk.

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