Career Intelligence

What's next for Director of Call Center Operations?

Explore career trajectories based on data from millions of professional social network profiles. See the paths people take, the roles they grow into, and how careers evolve over time.

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2018
Peak year · 220 people
130
Started here (first job)
General Manager
Top role after 5 years
Top role after 10 years

Career Flow Over Time

Above zero: People still in this role. Below zero: Where they went after (stacked by destination).

Where They Come From

Previous roles people held before becoming Director of Call Center Operations.

Career Transitions by Time Period

Top roles people move into after Director of Call Center Operations, broken down by years after.

Role +1y +2y +5y +10y +20y
VP of Operations 22.2% 12.5%
Director Human Resources and Talent Acquisition 11.1% 12.5% 12.5%
Director, Revenue Strategy 11.1% 12.5%
Director of Inside Sales 11.1% 12.5%
Director of Project Management, Student Success Center and Academic Initiatives 12.5% 11.1%
Director of Operations / HR & Biz Dev / Program Integration 12.5% 11.1%
General Manager 22.2%
Broker/ Owner 12.5% 12.5%
Customer Service Manager 11.1%
President/Owner 11.1%
Chief Operating Officer 11.1%
Account Creations Resource Aggregator 11.1%
Director Americas Enterprise Customer Success 11.1%
EDMC Call Center Mgr 12.5%
Director of Customer Care and Partner Performance 12.5%

Where They Go Over Time

Top roles at each career milestone after becoming Director of Call Center Operations.

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