If you searched Superstar Sourcing for Technical Support Engineer - Cisco (with 3 additional requirements) on January 3, 2026 you'd find 303 great candidates

This sample report shows what our sourcing engine surfaces for this search. Preview the top 30 matches below.

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Candidate Profiles

30 of 303
85%

A*** H***

Software Support Technician

Morgantown, West Virginia, United States 5 years 11 months

This candidate clearly possesses Cisco experience via CCNA and foundational support skills, making them a very strong technical fit despite the background change. HindSite Software → Current (5+ yrs total), CCNA certified, A+/Security+. Strong.

Work Experience

HindSite Software
Software Support Technician · 2 years 1 month
Mayo Clinic
Undergraduate Research Assistant · 10 months
FedEx
FedEx Ground Courier Driver · 3 years 3 months

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

problem solving cisco certified switching healthcare security cisco ccna technology software research
85%

G**** B****

Technology Support Specialist

New York, New York, United States 4 years

Excellent fit for networking and technical support, demonstrated by Cisco-related coursework and a current Technology Support Specialist role concentrating on Security Systems. Technology Support Specialist → K-12 Deskside Technician, strong Cisco/Networking courses. Strong.

Work Experience

Léman Manhattan Preparatory School
Technology Support Specialist · 3 years 7 months
Custom Computer Specialists
K-12 Deskside Support Technician Level 1 Franklin Square School District · 2 months
Custom Computer Specialists
Assembly Technician · 4 months

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

science security networking technology assembly technical support information security
85%

J*** C****

IT Customer Support

Lynwood, California, United States 13 years 3 months

This candidate has relevant Cisco certification experience and clear IT support history, though current role detail is vague, suggesting strong alignment with core technical requirements. IT Support Technician for 3.75 years, holds multiple Cisco CCNA certs. Strong.

Work Experience

Los Angeles Unified School District
IT Support Technician · 3 years 9 months
NEC
Order Picker · 6 months
NFI
Warehouse Operations Lead · 9 years 2 months

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

technology comptia operations warehouse operations
85%

D**** H****

IT Support

Dallas, Texas, United States 3 years 1 month

This candidate looks like a strong technical support professional with solid networking and Cisco foundations. IT Support at Ericsson (3yr) → BS Computer Science, actively holds CCNA and Network+. Excellent.

Work Experience

Ericsson
IT Support · 3 years

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

technology software maintenance manufacturing wan
85%

J**** G****

IT Support Engineer at Amazon

San Diego, California, United States 19 years 2 months

This candidate is an experienced IT Support Engineer with strong, recent experience managing network devices and providing second-level support, strongly implying networking skills, but Cisco/AI are not explicitly mentioned. IT Support Technician → IT Support Engineer. Strong, no, yes, no.

Work Experience

Amazon
IT Support Technician · 2 years 6 months
Albertsons
Courtesy Clerk · 4 years 7 months
Amazon
Information Technology Support Engineer
Amazon
Fulfillment Associate · 10 months
+ 2 more positions

Qualification Criteria 2 met, 2 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

technology linux networking software health servers management deployment maintenance less stores emt +8 more
85%

A**** T***

IT Support Specialist

El Paso, Texas, United States 2 years 1 month

Strong technical profile with clear certifications showing networking depth and IT support focus, though lacking the AI certificate. Student (ISS focused) → CCNA/Network+ holder, current IT Support Specialist. Strong.

Work Experience

Western Technical College El Paso, Texas
Student · 2 years 2 months

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

information systems system administration best practices problem solving detail oriented security troubleshooting software administration
85%

H**** C****

Support Technician (Acrisure Cyber Services)

East Haven, Connecticut, United States 2 years 5 months

Strong match with recent work configuring and maintaining network hardware, explicitly mentioning Cisco Meraki, in a Support Technician role that requires customer interaction, though GenAI is missing. Support Technician role involved AD, GPOs, and Cisco Meraki management, prior Desktop Support Analyst experience. Strong.

Work Experience

Acrisure Cyber Services
Support Technician · 1 year 6 months
Capgemini
Desktop Support Analyst · 11 months

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

science technology management laptops voip imaging computers cisco distribution infrastructure troubleshooting database +8 more
85%

S**** A****

Cybersecurity I IT support specialist

United States 1 year 3 months

Strong technical support experience with explicit CCNA certification suggesting Cisco exposure, but lacks current specific AI certification. Experience: Desktop/Net Mgmt → Tech Support Specialist (Hardware/Software/Network config) → CCNA/A+ certified. Strong.

Work Experience

Lake Washington School District
Technical Support Specialist · 6 months
Denali Advanced Integration
Technical Support Specialist · 11 months

Qualification Criteria 2 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

troubleshooting management healthcare software cloud operations java design comptia ccna technology efficiency +8 more
80%

D*** D****

Information Technology Support

United States 5 years 4 months

Strong candidate with direct experience managing networking devices (routers, switches) and specific Cisco training, aligning well with the core technical needs, though missing the AI certification. Geek Squad → IT Support Tech, Cisco training, Security+. Strong.

Work Experience

Geek Squad
Consultation Agent · 2 years
Northern Arizona University
Student · 10 months
GroovyTek
Information Technology Support Technician · 2 years 8 months

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

technology software networking routers switches sales consultation troubleshooting information technology ticket sales
80%

L**** W***

CS @ UCSB | Former IT Intern @ Los Angeles County Sanitation Districts

Los Angeles, California, United States 2 years 4 months

Strong recent experience as a Network Support Intern configuring and troubleshooting network devices aligns perfectly with the technical criteria, though specific Cisco confirmation is absent. CS Student → IT Intern (Network Support incl. routers/switches) → Service Supervisor. Strong.

Work Experience

Domino's
Customer Service Representative - Assistant Manager · 5 months
Los Angeles County Sanitation Districts
IT Intern - Network Support · 4 months
Root Burger
Customer Service Supervisor · 1 year 11 months
UC Santa Barbara
Guest Service Representative · 4 months

Qualification Criteria 2 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

science technology programming algorithms software engineering analysis management communications routers switches server +8 more
80%

T**** T****

IT Student at Laramie County Community College

Cheyenne, Wyoming, United States 1 year 10 months

This individual shows strong networking foundation with CCNA certifications, aligning well with the technical aspects, though current job status is unclear (Student/Internship focus). Chevrolet → Qualfon → Student (1+ yr total), CCNA & other certs. Strong.

Work Experience

Chevrolet
Technician · 1 year
Qualfon
Technical Support Specialist · 1 year

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

technical support teamwork
80%

G*** W****

Computer Helpdesk Specialst

Upper Marlboro, Maryland, United States 11 years 1 month

This candidate clearly demonstrates strong networking background, including CCENT certification, and extensive helpdesk experience, but lacks the Generative AI certification. Helpdesk Specialist for 11 years, CCENT certified, resolves LAN/WiFi issues. Strong.

Work Experience

Hometech
Computer Helpdesk Specialst
Computer Aide Technology
Computer Helpdesk Support · 11 years

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

computers windows microsoft security wifi software laptops windows 10
80%

R**** A****

Technical Support Specialist at Verizon

North Carolina, North Carolina, United States

The current job title perfectly matches, but there is no explicit evidence of Cisco experience, deep networking background, or AI certification provided in this summary. Verizon Tech Support Specialist. Strong.

Work Experience

Verizon
Technical Support Specialist

Qualification Criteria 1 met, 3 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

technical support
80%

K**** V****

Support Engineer at Darktrace

New York City Metropolitan Area, United States 4 years 8 months

This candidate has strong foundational networking certifications from Cisco and current Support Engineer experience, though AI certification is missing. Support Engineer at Darktrace, Programmer Analyst → Medical Receptionist → Tutor, holds CCNA certifications. Strong.

Work Experience

Cognizant
Programmer Analyst · 1 year 8 months
Darktrace
Support Engineer · 8 months
Kumon North America, Inc.
Tutor · 6 months
NJIT YWCC Capstone
Project Manager · 4 months
+ 2 more positions

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

servicenow documentation sla software troubleshooting project manager customer service
80%

A**** M****

Aspiring Cybersecurity Professional | IT Technical Support at University Hospitals

Mentor, Ohio, United States 6 years 11 months

This candidate explicitly lists Cisco Certified Network Associate (CCNA) in certifications and has experience maintaining IT infrastructure/network devices as part of IT Field Operations. Career: Crew Member → Closeout Specialist → LG Rep → IT Field Operations, currently pursuing Cybersecurity degree. Strong.

Work Experience

University Hospitals
IT Field Operations · 1 year 11 months
The Wendy's Company
Crew Member · 1 year 11 months
Best Buy
LG Representative · 10 months
Marcs
Closeout Specialist · 2 years 5 months

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

operations deployment maintenance infrastructure servers workstations management software sales proactive engagement inventory +5 more
80%

B**** S****

Network Support Specialist at Singhal & Company, Inc.

Kapolei, Hawaii, United States 19 years 5 months

Excellent tenure in Network Support Specialist roles, specifically mentioning Cisco systems in the education, strong fit for Technical Support Engineer and Networking background. Network Support Specialist (11+ years) → Experience shows TCP/IP, DNS, DHCP knowledge; Education shows Cisco Systems degree. Strong.

Work Experience

Time Warner Cable
Communications Technician / Technical Support · 7 years 10 months
Singhal & Company, Inc.
Network Support Specialist · 11 years 9 months

Qualification Criteria 2 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

technical support router configuration network security communications technology broadband management protection networking security voip commercial +5 more
79%

K**** A****

Computer Science Student at the University of North Carolina at Charlotte | Concentration in System and Network/Cybersecurity.

Raleigh, North Carolina, United States 5 years

This candidate has current and past experience as a Technical Support Engineer with documented work in networking roles. Undergrad focusing on System and Network is relevant but lacks specific Cisco or AI cert proof. Tech Support @ Ervin Cable → Intern @ AiRo → Tech Support @ KGPCo, CS student focusing on network/cybersecurity. Strong.

Work Experience

AiRo Digital Labs
Intern · 2 months
Radeas
Test Administrator · 4 months
KGPCo
Technical Support Engineer · 1 year 9 months
Ervin Cable Construction LLC
Technical Support Engineer · 1 year 10 months
+ 1 more positions

Qualification Criteria 2 met, 2 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

computer science non profit problem solving technical support science teamwork technology salesforce reports leadership engineering
75%

T**** S****

IT SUPPORT |🧩Autism🧩 | System Administrator | Networking/Cloud | Data Security|Open AI |Python|

Charlotte, North Carolina, United States 3 years 5 months

Candidate shows current technical help desk experience and mentions resolving networking issues, but specialized claims in AI are vague. Career: Help Desk Analyst → SR Technical Help Desk Specialist 3, mentioning security/networking tools. Strong.

Work Experience

Rochester Gas & Electric
BillingSpecialist/TechSupport@rge/nyseg · 1 year
SP Data Digital
IT Support Specialist · 1 year 4 months
Atrium Health
Help Desk Analyst · 1 month
Charlotte Wire and Cable Company
Werehouse · 10 months
+ 1 more positions

Qualification Criteria 2 met, 2 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

security digital payments integrity confidentiality management troubleshooting software training driving reliability outlook +8 more
75%

M**** G****

IT Support Engineer l at Amazon

Carpentersville, Illinois, United States 19 years 4 months

A seasoned IT professional with relevant Cisco certification, but current/recent role is IT Support Technician, not explicitly Engineer. Ex-Apple → Peak Systems → Amazon, 19 years exp, CCNA certified. Strong.

Work Experience

Peak Systems
IT Technician · 10 years 11 months
Amazon
IT Support Technician · 8 years 7 months
Apple
Server Technician · 2 months

Qualification Criteria 2 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

technology microsoft word security linux digital server information technology customer service microsoft word network security public speaking +1 more
75%

L**** L****

Student at General Studies College

Dallas, Texas, United States 17 years 5 months

Strong underlying networking and technical support experience from prior roles aligns well, although current status is 'Student' and specific certifications are missing. Student (7yr) → Tech Repair (3mo) → Tech Support (1yr) → US Army Network Admin (7yr). Strong.

Work Experience

Student
Student · 7 years 2 months
General Studies College
Student · 8 years 10 months
US Army
Supervisor/junior network admin · 7 years 1 month
Tier One Networks
Installer · 6 months
+ 2 more positions

Qualification Criteria 2 met, 2 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

networking inventory software maintenance customer service computer networking equipment maintenance software implementation computer repair technical support
75%

C**** M****

Tech Support Specialist | A+ | Net+ | Sec+

Dallas, Texas, United States 4 years 7 months

Strong networking background evidenced by Net+ and current support technician role, but lacks Cisco specific systems experience and Generative AI certification. Experience: Service Desk Specialist → Line Technician Continental. Strong.

Work Experience

FirstCash
IT Service Desk Specialist · 1 year
FirstCash
IT Service Desk Specialist · 5 months
Continental
Line Technician · 3 years 4 months

Qualification Criteria 2 met, 2 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

network security service desk enthusiast comptia security infrastructure troubleshooting technology linux networking relocation projects +2 more
75%

A**** B****

Recent Computer Science Graduate | Cisco Certified | Passionate About Networking & Cybersecurity

Blackstone, Massachusetts, United States 6 years 11 months

This candidate is Cisco Certified and has Tier I IT support experience, aligning well with infrastructure/networking aspects, though lacking the explicit Generative AI certification. Recent Comp Sci Grad → IT Support Tier I role, Teaching Assistant for Cybersecurity, Cisco Certified. Strong.

Work Experience

Medline Industries, LP
Warehouse Operator · 8 months
Amazon
Warehouse Associate · 2 years 7 months
Demoulas Super Markets, Inc.
Dairy Clerk · 2 years
University of Connecticut
Teaching Assistant · 1 year 5 months
+ 2 more positions

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

problem solving information technology computer hardware windows 10 management less dairy cheese dinners labels teaching engineering +8 more
75%

E**** R****

Customer Service at Black Box Network Services

Davenport, Florida, United States 16 years 6 months

This individual holds a CCNA certification and has significant technical support experience, strongly indicating the networking and TSE requirements, though AI certification is missing. Experienced Technical Support (15yr) + CCNA Cert → Customer Service at Black Box. Strong.

Work Experience

Black Box Network Services
Customer Service Representative · 1 year 3 months
Unlisted
Technical Support · 15 years 4 months

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

technical support customer service
75%

H**** H****

Technical Support Professional

New York City Metropolitan Area, United States 10 years

This individual has strong technical support background and relevant certifications (Network+, Security+) indicating a solid networking base, but lacks explicit Cisco or AI certification. Support Technician → Tech Support at IP New Generation Systems, holds Network+ and Security+. Strong.

Work Experience

PC AGE Career Institute
Support Technician · 8 years 7 months
IP New Generation Systems
Technical Support · 10 years

Qualification Criteria 2 met, 2 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

training infrastructure dhcp wsus self motivated organizational skills technical support group policy
75%

B**** S****

Desktop Support Technician

Milwaukee, United States 9 years 10 months

This candidate is currently working in technical support and studying networking, showing good intent. Desktop Support Technician/Service Desk Technician @ West Bend Insurance → various roles, finishing Tech Support/Network Specialist dual degree. Partial.

Work Experience

COUSINS SUBS
Shift Manager / Crew Member · 2 years 10 months
West Bend Insurance Company
Desktop Support Technician · 1 year 1 month
West Bend Insurance Company
Service Desk Technician · 1 year 11 months
Kwik Trip, Inc.
Safety and Wellness Coordinator · 4 months
+ 2 more positions

Qualification Criteria 1 met, 2 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

computers java html security finish retail management safety wellness technical support network security customer service +3 more
75%

V**** P****

Reception and IT Support at Foot and Ankle Wellness Center

Columbus, Ohio, United States 9 years 1 month

This candidate has significant IT support experience, including Cisco skills, but lacks confirmation of Generative AI certification. IT/Reception work → Customer Analyst → IT Support/AWS Intern → Network Support at 3KeyLogic, BASc Comp Sci. Strong.

Work Experience

FOOT AND ANKLE WELLNESS CENTER
Receptionist and IT Support · 2 years 5 months
3KeyLogic
Network Support Analyst · 6 months
Updox
Customer Experience Analyst · 1 year 7 months
Foot and Ankle Wellness Center
Reception and IT Support
+ 1 more positions

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

software windows linux cisco microsoft server flexible creative deployment cabling troubleshooting computer hardware +5 more
75%

Z**** F****

Customer-centric IT Support Professional | Helpdesk Technician | O365 | Systems Admin | Linux

United States 5 years 11 months

This applicant shows a foundational understanding of networking protocols and has significant experience in technical and customer support roles. Support Analyst → Support Tech → current student/job seeker, focused on IT support and networking fundamentals. Strong.

Work Experience

Corewell Health
Customer Support Technician
Attitude Wellness, LLC
Assistant Harvest Lead · 2 years 1 month
Cardinal Group Management
Porter · 1 year 4 months
YAN FENG
Engineering Intern · 4 months
+ 1 more positions

Qualification Criteria 2 met, 2 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

planning software networking windows linux administration server management security encryption algorithms microsoft +8 more
75%

M**** G****

Technician at Book Systems, Inc.

Huntsville, Alabama, United States 7 years 5 months

This candidate explicitly lists Cisco experience and networking protocols (TCP/IP & LAN/WAN) in their skills section while working as a Lead Level Two Technician providing remote technical support. Lead Level Two Technician → Library Software Technician. Strong.

Work Experience

Book Systems, Inc.
Tier 2 · 7 years 2 months
Book Systems, Inc.
Technician · 7 years 2 months
Intergraph
Analyst · 5 months

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

operating systems microsoft word visual basic microsoft office critical thinking detail oriented professional experience customer service customer support data entry public libraries performance reporting +8 more
75%

M**** M****

Helpdesk / CCNA

Concord, North Carolina, United States 19 years 3 months

This candidate has explicit CCNA certification and a background as a Network Technician, suggesting strong networking and potential Cisco experience, though recent work is in warehouse operations. Warehouse → Network Tech (5 yrs) → IT Manager → Warehouse. Strong.

Work Experience

Ericsson GSM
Safety Dispatcher · 1 year
Protec (Tiger)
Helpdesk · 1 year 5 months
Amazon
Warehouse Associate · 9 years 3 months
Mb Computer Systems
Network Technician · 5 years 1 month
+ 1 more positions

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

troubleshooting safety software software installation software troubleshooting
75%

H**** G****

Student at San Antonio College

San Antonio, Texas, United States 12 years

This experienced professional explicitly mentions Cisco IOS and a strong networking background, though current role details are vague. HD Supply Waterworks (Coordinator roles) → Student (12 yrs total), explicitly proficient in Cisco IOS. Strong.

Work Experience

HD Supply Waterworks
Warehouse Coordinator · 3 years 5 months
HD Supply Waterworks
Treatment Plant Coordinator · 8 years 8 months

Qualification Criteria 3 met, 1 not

Networking background
Cisco systems experience
Technical Support Engineer
Generative AI certification

Skills & Expertise

network administration network security operating systems windows server cisco ios active directory customer service interpersonal communication communication skills bilingual spanish administration +8 more
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