If you searched Superstar Sourcing for Technical Support Engineer - Banking (with 3 additional requirements) on January 3, 2026 you'd find 386 great candidates

This sample report shows what our sourcing engine surfaces for this search. Preview the top 30 matches below.

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Candidate Profiles

30 of 386
95%

A**** C****

End User Support Engineer II

Queen Creek, Arizona, United States 18 years 2 months

Excellent match with recent experience in both end-user support and financial services roles including major banks, implying all required skills are likely present. Ex-MUFG → Teladoc Health → Chase Paymentech → Bank of America Home Loans. Excellent.

LinkedIn Email Phone

Work Experience

Chase Paymentech
Tech Ops Analyst · 6 years
Bank of America Home Loans
Analyst II-Helpdesk/PC Support · 3 years 1 month
Teladoc Health
End User Support Engineer · 6 months
Bank of America Home Loans
IT Analyst II-Help Desk(Quality Auditing/Management Escalation) · 1 year 2 months
+ 3 more positions

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

financial services investment banking commercial banking transaction processing asset management technical support quality auditing service desk collaboration engineering operations banking +8 more
95%

J**** K****

Service Desk Specialist at Susser Bank

United States 6 years 6 months

Excellent fit as the current role is Service Desk Specialist directly within a bank, strongly implying all required skills like troubleshooting and ticketing are used daily. Service Desk Specialist at Susser Bank (1 year 3 months) → banking environment, Service Desk implies use of ticketing/troubleshooting. Excellent.

LinkedIn Email Phone

Work Experience

Kirkman Engineering
IT Administrator, CAD Technician · 5 years 5 months
Susser Bank
Service Desk Specialist · 1 year 3 months

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

service desk cad
95%

D*** M****

Information Technology Support Engineer at Forefront Technologies

Newport, North Carolina, United States 24 years 5 months

This candidate has direct, long-term experience as a Systems Support Analyst and Officer at Bank of America, clearly meeting 3 of 4 key requirements. Information Technology Support Engineer → Bank of America (Systems Support Analyst Sr./Officer) for over 12 years. Excellent.

LinkedIn Email Phone

Work Experience

Toys R Us
World Leader · 4 years 11 months
Forefront Technologies
Information Technology Support Engineer · 5 years 11 months
Basecamp Hospitality
Office Manager · 1 year 10 months
Bank of America
Tech Manager; Officer · 12 years 5 months
+ 1 more positions

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

management analysis troubleshooting technology data analysis team building information technology
95%

A**** P****

Technical Support Engineer

Pittsburgh, Pennsylvania, United States 2 years 10 months

This candidate explicitly lists the desired job title, technical troubleshooting skills, and clear ticketing system usage in recent experience, though banking is missing. Technical Support Engineer/IT Service Desk Analyst experience with clear ticketing usage, 2.8 years experience. Excellent.

LinkedIn Email Phone

Work Experience

Buchanan Ingersoll & Rooney PC
IT Service desk Analyst
Coupa Software
Technical Support Engineer
Guidant Global
Application Support Specialist

Qualification Criteria 3 met, 1 not

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

technical support service desk application support vendor management troubleshooting vendor management ticketing
95%

M**** A****

Product Support Specialist II

Mableton, Georgia, United States 19 years 3 months

This candidate has extensive technical support experience and explicitly mentions using ticketing systems like Jira Service Desk & Zendesk, as well as demonstrated troubleshooting skills. Product Support Specialist II at Juvare (Current role) - Supports internal employees and high-profile external clients via ticketing system... Triage tickets within the backlog... Jira Service Desk & Zendesk; Technical Support Representative at NexTraq (2 years 3 months) - Remotely troubleshooted hardware and software issues... managing an individual ticket queue. Candidate 2 → Technical Support Analyst (IBM/Lenovo) → Technical Support Representative (NexTraq) → Product Support Specialist II (Juvare). Excellent.

LinkedIn Email Phone

Work Experience

Allconnect
Home Service Consultant III/Sales Agent/Peer Coach · 4 years 10 months
Hilton Atlanta/ MH&CC
Conference Services/ Supervisor · 4 years 3 months
NexTraq
Technical Support Representative · 2 years 3 months
Juvare
Product Support Specialist II
+ 1 more positions

Qualification Criteria 3 met, 1 not

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

product support technical support service desk project coordination software testing ticketing training software triage jira zendesk sla +8 more
95%

D*** V***

Inside Sales Support at Morgan Stanley Smith Barney

Bear, Delaware, United States 27 years 5 months

Excellent match with explicit experience in banking (Bank of America), frontline support, troubleshooting, and detailed documentation on a ticketing system. Morgan Stanley → Refresh Tech at Bank of America (13yr) → Service Desk Analyst (W.L. Gore) detailing ticketing system use. Excellent.

LinkedIn Email Phone

Work Experience

MBNA
TELESALES REPRESENTATIVE · 1 year 1 month
Morgan Stanley Smith Barney
Inside Sales Support · 13 years 5 months
MBNA / BANK OF AMERICA
HELP DESK ANALYST · 10 years 1 month
MBNA/BANK OF AMERICA
SECURITY SPECIALIST · 5 years 1 month
+ 2 more positions

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

software pressure metrics documentation ticketing director prevention sales security technical assistance team player fire prevention +4 more
95%

A** D****

Support Analyst

Chicago, Illinois, United States 6 years 7 months

Excellent fit as this candidate has explicit banking industry experience (Federal Credit Union) combined with customer support/analyst roles, strongly implying troubleshooting and case management, though ticketing system isn't named. Credit Union (5y 3m) → Software Support Analyst. Excellent.

LinkedIn Email Phone

Work Experience

Sharetec Systems
Customer Support Analyst · 1 year 4 months
Southwest Airlines Federal Credit Union
E-Branch Representative · 5 years 3 months

Qualification Criteria 3 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

banking customer service customer support
95%

K*** B****

Customer Support Consultant at SpecTec Cruise

Hutto, Texas, United States 7 years 4 months

This candidate has direct experience as a Technical Support Engineer within a company serving financial institutions, demonstrating strong ticket handling and troubleshooting. Technical Support Engineer at Fiserv (Fintech/Banking adjacent) → Customer Support Consultant. Fiserv (4y 10m) → SpecTec Cruise. Strong.

LinkedIn Email Phone

Work Experience

SpecTec Cruise
Customer Support Consultant
Fiserv
Technical Support Engineer · 4 years 10 months

Qualification Criteria 3 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

sql software mobile iphone android production less customer support technical support software development
95%

N**** S****

Product Support Representative at FIS

Thibodaux, Louisiana, United States 10 years 7 months

This person has recent and direct experience in banking support, including troubleshooting software issues and creating support profiles, which implies ticketing usage; they explicitly mention banking roles (Synergy Bank) and FIS (Fintech). FIS → Synergy Bank. Excellent.

LinkedIn Email Phone

Work Experience

Synergy Bank
Financial Services Representative · 7 years 2 months
FIS
Product Support Representative · 3 years 5 months

Qualification Criteria 3 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

product support financial transactions corrective actions user experience software development financial services internet banking best practices software analysis compliance mobile +7 more
95%

T**** F**

Advanced Technical Support at U.S. Bank

Portland, Oregon, United States 17 years 6 months

This candidate is highly qualified with extensive experience as an advanced technical support specialist inside a major bank. U.S. Bank (13 yrs) → Geek Squad (4.5 yrs); primary focus on advanced ticket management, troubleshooting escalated problems, and acting as a liaison. Excellent.

LinkedIn Email Phone

Work Experience

Geek Squad
Computer Technician · 4 years 6 months
U.S. Bank
Technical Support · 13 years

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

customer support technical support customer care p less liaison research training selling sales organized
95%

J*** H***

Field Service Technician II at Zions Bancorporation

Houston, Texas, United States 16 years 11 months

Excellent fit - currently working as a Field Service Technician II at Zions Bancorporation, handling support calls, tickets, categorization, and escalation. Zions Bancorporation (FST II) → 9 years in banking IT support. Excellent.

LinkedIn Email Phone

Work Experience

Zions Bancorporation
Field Service Technician II · 9 years
Zions Bancorporation
Field Service Technician II · 9 years
Zions Bancorporation
IT Customer Support Specialist I · 1 year 1 month
Amegy Bank
Teller/Personal Banker · 7 years 1 month

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

training coaching receiving logging assessment categorization field service customer service customer satisfaction customer support
90%

B**** J****

Business Online Tech Support at Chase

San Antonio, Texas, United States 14 years

This candidate's current/recent role is explicitly Business Online Tech Support at Chase, which is a perfect match for the role and industry, implying strong troubleshooting in that environment. Telephone Banker IV at Chase - As a member of Business Online Tech Support with chase. Strong.

LinkedIn Email Phone

Work Experience

Chase
Telephone Banker IV

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

efficent iv quicken quickbooks scanners gaming industry
90%

T**** P****

Technology Support Analyst at JPMorgan Chase & Co.

Bellingham, Washington, United States 15 years 9 months

This candidate is an ideal fit, currently working as a Technology Support Analyst at a major bank and explicitly mentions troubleshooting and ticketing. JPMorgan Chase (11yr atm) → 15+ years experience, detailed ticket documentation mentioned. Excellent.

LinkedIn Email Phone

Work Experience

Chase
Consumer Loan Support Specialist · 2 years 5 months
JPMorgan Chase & Co.
Technology Support Analyst

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

flexible troubleshooting technology software networking windows linux wan responsiveness analysis spreadsheets reports +8 more
90%

S**** S****

Customer Support Analyst at AgFirst Farm Credit Bank

United States 17 years 1 month

This candidate is an excellent fit, holding a current role as a Customer Support Analyst at AgFirst Farm Credit Bank, explicitly meeting the banking sector requirement, and mentioning ticket management (implying ticketing systems) and troubleshooting. BlueCross/BlueShield experience further solidifies regulated industry support. AgFirst Farm Credit Bank → BlueCross BlueShield → Verizon. Excellent.

LinkedIn Email Phone

Work Experience

Opinionology
Quality Supervisor · 2 years 1 month
Gear 4 Guys
Retail Associate · 7 months
Firstline Security
Sales Rep · 5 months
Verizon Wireless
Customer Service Representative · 1 year 5 months
+ 6 more positions

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

information technology call center customer service technical support active directory hiring employees customer support technology evaluations responsible performing retail +8 more
90%

R**** N****

Technical Support Supervisor at Jack Henry & Associates

Montgomery, Texas, United States 10 years 4 months

This candidate explicitly states over 20 years of Banking and Customer Service experience and has recent roles at Jack Henry & Associates (a major banking software provider), suggesting a strong match across the board for the core requirements. Jack Henry & Associates (TSR/Sup). Excellent.

LinkedIn Email Phone

Work Experience

Jack Henry & Associates
Technical Support Supervisor
Jack Henry & Associates
Technical Support Representative

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

banking customer service technical support
90%

B**** T****

Technical Support

United States 20 years 1 month

This candidate shows excellent alignment with banking experience combined with customer service and technical support roles. Bank of America (8yr) → Sterling Payment Tech (Payment support) → 20+ years experience, customer-facing support focus. Excellent.

LinkedIn Email Phone

Work Experience

Bank of America
Customer Service · 8 years
Sterling Payment Technologies
Technical Support
Computer Generated Solutions
Subject Matter Expert · 9 months

Qualification Criteria 3 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

self motivated detail oriented customer service technical support c banking research adjustments processing
90%

A**** M****

Desktop Services Specialist at Regions Bank

Pelham, Alabama, United States 14 years 6 months

This candidate has substantial experience as a Desktop Services Specialist and Help Desk Technician specifically within Regions Bank, covering all technical requirements for a support role in banking. Desktop Services Specialist at Regions Bank (1 year 4 months) → Help Desk Technician at Regions Bank (2 years 7 months) → all in banking, implies strong troubleshooting and ticketing. Excellent.

LinkedIn Email Phone

Work Experience

Regions Bank
Help Desk Technician · 2 years 7 months
Best Buy
Media Specialist · 5 months
Regions Bank
Desktop Services Specialist · 1 year 4 months
Blue Ocean Technologies
VoIP Technician · 7 years
+ 2 more positions

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

technology writing projects responsible selling maintenance less voip troubleshooting design presentations call center +2 more
90%

A**** D****

Merchant Services Tech Support

Glendale, Arizona, United States 12 years 2 months

Strong match due to significant tenure in technical support roles specifically at Bank of America, covering all requested skills implicitly or explicitly through the role type. Bank of America (Tech Support Specialist/Team Lead) → talech (Product Support Specialist) → Asurion (Technical Support). Excellent.

LinkedIn Email Phone

Work Experience

talech
Product Support Specialist · 2 years 6 months
Bank of America
Senior Technical Support Specialist · 2 years 7 months
Bank of America
Customer Service Team Lead · 1 year 3 months
Domino's
Delivery Driver · 2 years 3 months
+ 2 more positions

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

customer service product support technical support
90%

D**** G****

💼 Customer Solutions Specialist at Ally Bank | Technical Support Experience | Problem Solver | Customer-Focused Professional

Greensboro, North Carolina, United States 9 years 4 months

Current role at Ally Bank (direct banking experience) and previous roles involved troubleshooting complex technical issues and process optimization at IBM. Strong alignment with banking and technical problem solving. IBM → Ally Bank. Excellent.

LinkedIn Email Phone

Work Experience

Ally
Customer Solutions Specialist · 4 months
IBM
Accounts Receivable Clerk · 5 years 6 months
PepsiCo
Member Of Technical Staff · 2 years 2 months
IBM
Process Specialist | Operations & Systems Optimization | IBM | · 1 year 6 months

Qualification Criteria 2 met, 1 not

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

accounts receivable data analysis process optimization technical support problem solving customer satisfaction continuous improvement project delivery collaboration invoicing billing management +8 more
90%

T**** Y****

IT Support Analyst at SICPA | SaaS Sales |Help Desk Analyst | Notary Public, Mobile Notary

Manassas, Virginia, United States 9 years 2 months

This applicant clearly highlights relevant banking experience and a strong background in IT support roles, although the primary current/recent role title listed is 'IT Support Analyst'. IT Support Analyst → SaaS Sales → Help Desk Analyst (Various roles). Explicitly mentions banking expertise in the summary, implying relevant IT support within that sphere. Strong.

LinkedIn Email Phone

Work Experience

SICPA
Information Technology Support Analyst · 9 months
Virginia Credit Union
Operations Specialist · 7 years
Virginia Department of Social Services
Finance Specialist, Local/State Security Officer(IT) · 2 years 3 months
TechAnax
Help Desk Support Specialist · 8 months

Qualification Criteria 2 met, 1 not

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

outstanding customer service help desk support technology banking saas sales integration operations finance security administration onboarding +8 more
90%

J**** S****

Executive Technical Support At M&T Bank

United States 8 years 6 months

Excellent fit, as this candidate has direct technical support experience, ticketing system usage (ServiceNow), and critically, recent executive technology support experience at M&T Bank, satisfying the banking requirement. M&T Bank (Executive Tech Support) → Moody's (Tech Analyst) → Montefiore (Support Specialist), used ServiceNow. Excellent.

LinkedIn Email Phone

Work Experience

Moody's Corporation
Technical Support Analyst
Citadel
Information Technology Support Engineer
Micro Center
Technical Support Specialist
Montefiore Medical Center
Support Specialist
+ 3 more positions

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

technical support problem solving technical assistance microsoft office microsoft outlook mobile devices office equipment information technology problem analysis customer satisfaction retail sales desktop support +8 more
90%

A*** K****

Technical Support Analyst

Tualatin, Oregon, United States 9 years 3 months

This candidate has direct experience as a Technical Support Analyst performing troubleshooting and handling tickets, though the industry seems to be software/automotive. Career: Tech Support Analyst at CDK Global (7+ years) → Tech Support Analyst at CDK Global. Strong.

LinkedIn Email Phone

Work Experience

CDK Global
Technical Support Analyst · 7 years 7 months
Regal Entertainment Group
Associate Manager · 1 year 10 months

Qualification Criteria 3 met, 1 not

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

customer service customer satisfaction technical support root cause analysis troubleshooting efficiency referrals courses investigation analysis software programming
90%

M**** H****

Customer Technical Support at Jack Henry

United States

This candidate has direct, current customer technical support experience at Jack Henry, a company deeply involved in fintech/banking services, hitting three core criteria directly. Jack Henry Technical Support. Excellent.

LinkedIn Email Phone

Work Experience

Jack Henry
Customer Technical Support

Qualification Criteria 2 met, 1 not

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

technical support
90%

A**** F****

Sr Support Analyst

San Antonio, Texas, United States 23 years 10 months

This candidate has extensive experience as a Support Analyst/Engineer, including specific roles within a banking context (AgFirst Farm Credit Bank) and mentions logging support calls via Salesforce, indicating ticketing system familiarity. Sr Support Analyst → Lead Support Analyst → Analyst (AgFirst Farm Credit Bank) → Support Engineer (Unitrends). Strong.

LinkedIn Email Phone

Work Experience

Verizon Wireless
Customer Support Specialist · 1 year
Sigma Systems Inc.
IT CONSULTANT · 2 years 1 month
Cingular Wireless
Specialist/Analyst III · 2 years 9 months
AgFirst Farm Credit Bank
Customer Support Analyst · 2 years 11 months
+ 6 more positions

Qualification Criteria 3 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

customer support technical analysis network design design engineering data analysis ms excel technical support network operations technical documentation change control guest service configuration management +8 more
90%

E**** M****

Financial health.

Hacienda Heights, California, United States 13 years

Strong match combining direct banking platform support experience with demonstrable deep troubleshooting expertise, though direct ticketing system usage is implied rather than explicitly named. Career progression: Wells Fargo (Tech Support, 2yr 10mo) → East West Bank (CSR, 4yr 8mo) → Bank of the West (CSR, 6yr 2mo) → Wells Fargo (Relationship Manager, 8mo) → Concentrix (Tech Support, 8mo, deep troubleshooting NASA/NFL clients).

LinkedIn Email Phone

Work Experience

Wells Fargo
Technical Support Specialist · 2 years 10 months
Wells Fargo
Relationship Manager · 8 months
East West Bank
Customer Service Specialist · 4 years 8 months
Bank of the West
Customer Service Specialist · 6 years 2 months
+ 4 more positions

Qualification Criteria 3 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

mobile sales digital banking reports microsoft commercial performing troubleshooting software less technical support +4 more
90%

D**** G****

Technical Support Analyst at JPMorgan Chase & Co.

Phoenix, United States 14 years 9 months

An experienced technical support analyst directly from the banking sector with strong stated problem-solving skills. JPMorgan Chase Technical Support Analyst (9+ yrs) → PayPal Tech Support Customer Service → Wells Fargo Subpoena Processor. Excellent.

LinkedIn Email Phone

Work Experience

Wells Fargo
Subpoena proccesor · 11 months
JPMorgan Chase & Co.
Technical Support Analyst · 9 years 2 months
United Healthcare Medicare Solutions
Sales Customer Service Representative · 10 months
PayPal
technical support customer service · 3 years 4 months
+ 1 more positions

Qualification Criteria 4 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

banking commerce sales technical support customer service
90%

R** J****

Customer Service Specialist

Cape Coral, Florida, United States 25 years 4 months

Very strong fit - spent 5+ years as a Desktop Support Engineer III at Citizens Bank, involved in major banking conversions, and has specific customer service/mentoring experience. Citizens Bank (DSE III) → Comcast (CSS) → various bartending roles. Strong.

LinkedIn Email Phone

Work Experience

Cruisers Lounge
Bartender · 8 years 3 months
Rockade
Bartender · 10 months
Tubby's Bar
Bartender · 9 years
HMS Host
Bartender · 1 year 11 months
+ 3 more positions

Qualification Criteria 3 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

operating systems windows 2000 microsoft outlook customer service desktop support software organized dos windows microsoft outlook trainer +2 more
90%

B**** R***

Technology Service Representative at Raymond James Financial Inc.

Sarasota, Florida, United States 25 years 4 months

This job seeker has extensive experience in technology service roles, including specific background in financial services and strong customer support/troubleshooting skills. Raymond James Financial Inc. → JPMorgan Chase → PwC support. Excellent.

LinkedIn Email Phone

Work Experience

JPMorgan Chase
Level 1 Helpdesk Specialist · 10 years 4 months
Stream Global Services
Technical Support Professional · 1 year 11 months
PricewaterhouseCoopers
Call Center Specialist · 8 months
Raymond James Financial Inc.
Technology Service Representative · 14 years 7 months

Qualification Criteria 3 met, 1 not

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

customer service software troubleshooting technical support call center technology training software troubleshooting workstations servers auditing audit
89%

C**** N****

Information Technology and Services Professional

Washington, District of Columbia, United States 27 years 8 months

Excellent experience with Tier 2 support functions, analyzing and resolving tickets using Remedy, closely matching requirements although the industry is US government rather than direct banking. Application Support Specialist at GSA analyzing Remedy tickets and performing Tier-2 technical support. Strong.

LinkedIn Email Phone

Work Experience

E*Trade Bank
Call Center Specialist · 1 year 1 month
U.S
General Services Administration · 15 years
WilmerHale, LLP
IT Support Analyst · 5 years 9 months
GSA
Application Support Specialist · 15 years
+ 2 more positions

Qualification Criteria 3 met, 1 not

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

administration maintenance software management research training mentoring deployment assurance manuals performing analysis +8 more
85%

D*** N****

Level 2-3 Customer Technical Support/Incident & Issue Resolution

Pittsburgh, Pennsylvania, United States 16 years 5 months

Strong technical support background across various roles, includes direct experience with Mobile Banking, suggesting finance context, and detailed incident/problem resolution implies troubleshooting/ticketing. Varied roles → T2/L3 Support, 16yrs exp, includes Mobile Banking, problem determination focus. Strong.

LinkedIn Email Phone

Work Experience

Blackhawk Network
Network Operations Specialist III · 1 year 9 months
Omnicell
Technical Support Engineer · 1 year 1 month
MShift Inc
Customer Support Engineer · 1 year 11 months
Blackhawk Network
Business Process Technical Analyst · 1 year 8 months
+ 3 more positions

Qualification Criteria 2 met

Banking industry
Ticketing systems
Troubleshooting expertise
Technical Support Engineer

Skills & Expertise

performing operation pharmacy software mobile banking coordination determination operations mobile banking web applications technical support +4 more
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