If you searched Superstar Sourcing for Service Operations Analyst (with 3 additional requirements) on January 3, 2026 you'd find 412 great candidates

This sample report shows what our sourcing engine surfaces for this search. Preview the top 30 matches below.

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Candidate Profiles

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T**** S****

Business Operations Analyst

Saginaw, Michigan, United States 17 years 1 month

This candidate is an excellent fit, currently serving as a Business Operations Analyst explicitly within the Automotive Industry, focusing heavily on customer experience and operational improvement. GM (3+ years Analyst) → Service Workbench Coordinator → District Manager (Automotive focus), 17 years experience. Excellent.

Work Experience

Mary K Otto State Farm
Insurance Sales/Account Manager · 6 years 8 months
N/A
Service Workbench Business Coordinator · 1 year 10 months
General Motors
Business Operations Analyst · 3 years 11 months
Undisclosed
District Manager (Remote) - Cadillac Remote Field Force · 1 year 1 month
+ 1 more positions

Qualification Criteria 4 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

customer relationship management management operations insurance sales processing claims marketing digital counseling selling commercial +8 more
95%

P**** B****

Sr. Support Manager

San Jose, California, United States 15 years 6 months

Excellent candidate with deep experience in automotive support operations and improving customer experience, including using a chatbot which suggests automation skills. Sr. Support Manager at Dealerware (automotive support systems) → Managed customer support operations for dealerships. Strong.

Work Experience

Dealerware
Customer Success Specialist · 1 year
SILVERCAR RETAIL AUTOMOTIVE, LLC
Airport Concierge · 10 months
SILVERCAR RETAIL AUTOMOTIVE, LLC
Beta Program and Training Facilitator · 1 year 1 month
Dealerware
Sr. Support Manager · 8 years 6 months
+ 1 more positions

Qualification Criteria 5 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

operations automotive performing p less zendesk analytics leadership engineering management training customer support +3 more
95%

D**** L****

U.S. Dealer Relations Manager

New Smyrna Beach, Florida, United States 28 years 8 months

This candidate is an excellent fit with extensive recent experience in dealer relations, parts & service operations management, specifically within the Ford Motor Company, directly addressing the industry and core function requirements, plus Six Sigma for process quality. Career: Ford Motor Company (Dealer Relations Manager, Parts & Service Operations Manager, etc.), 28 years total experience. Excellent.

Work Experience

Ford Motor Company
Certified Six Sigma Black Belt · 2 years 6 months
Ford Motor Company
Program Operations Manager - Business Assistance Cente · 6 years 6 months
Ford Motor Company
U.S. Roadside Assistance Manager · 2 months
Ford Motor Company
Metrics & Analytics Manager · 7 months
+ 6 more positions

Qualification Criteria 4 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

operations metrics analytics retail marketing budget sales six sigma black belt customer service retail marketing business development +1 more
95%

A**** L****

Quality Assurance Specialist at Sonic Automotive

Charlotte, North Carolina, United States 12 years 6 months

Strong fit with extensive experience in automotive (Sonic Automotive) focusing on quality assurance, training, and customer experience, demonstrating operations alignment. QA Specialist → Supervisor → Agent at Sonic Automotive; 12.5 years experience. Excellent.

Work Experience

Sonic Automotive
Quality Assurance Specialist · 2 years
All Saints Spitalfields
Sales Associate · 1 year 4 months
Urban Outfitters
Sales Associate · 3 years 9 months
Urban Outfitters
Team Leader · 2 years 2 months
+ 2 more positions

Qualification Criteria 3 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

sales assurance reporting analytics coaching auditing management hiring training responsible receiving supervising +6 more
95%

M*** B****

American Road Claims Center Manager at Ford Motor Company

Greenville-Spartanburg-Anderson, South Carolina, United States 37 years 6 months

An exceptional match based on deep automotive industry experience, management of service/claims centers, and documented focus on process and quality management. American Road Claims Manager → Center Operations Manager at Ford Motor Co; 37 years experience. Excellent.

Work Experience

Ford Motor Company
Market Representation · 1 year 3 months
Ford Motor Company
Branch Operations Manager · 2 years 2 months
Ford Motor Company
Regional Risk Manager · 1 year 11 months
Ford Motor Company
Select Dealer Regional Manager · 3 years 6 months
+ 6 more positions

Qualification Criteria 4 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

automotive road claims operations risk supervision sales management analysis planning wholesale customer service +1 more
95%

L**** J****

Driving Customer Success, Process Improvement & Product Innovation in the Automotive Industry | Delivering Exceptional Experiences and Cutting-Edge Solutions | LSSBB

Gainesville, Georgia, United States 12 years 7 months

Excellent alignment: automotive experience, strong focus on continuous improvement (process), and customer success are highlighted across a long tenure. Technical Customer Care Senior Analyst → Product Owner, Cox Automotive/Hendrick Automotive, 12+ years total experience. Excellent.

Work Experience

Cox Automotive Inc.
Technical Customer Care Senior Analyst, Esntial Commerce · 1 year 10 months
Cox Automotive Inc.
Technical Support Specialist · 1 year 10 months
Hendrick Automotive Group
Remote Accounting Support Manager · 1 year 10 months
Hendrick Automotive Group
Billing Specialist · 3 years 4 months
+ 2 more positions

Qualification Criteria 5 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

sales operations performing projects visionary operation management planning reporting collaboration driving commerce +8 more
95%

J**** M****

Customer Engagement Manager at myKaarma | World-Class Customer Focus, Client Success & Service Innovation in Automotive Retail

North East, Maryland, United States 18 years 9 months

Excellent alignment with the automotive service/operations domain and strong customer focus from recent roles. Ex-Providence Autos → myKaarma, 18 years total experience. Excellent.

Work Experience

Providence Autos CDJR
Fixed Operations Director · 2 years 11 months
Providence Autos
Service Manager · 11 years 3 months
Atlantic Automotive
Service Manager · 5 years 2 months
myKaarma
Customer Engagement Manager · 7 months
+ 1 more positions

Qualification Criteria 4 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

onboarding training innovation engagement operations director customer engagement
95%

I**** H****

Certificate at Yale School of Management

Waxhaw, North Carolina, United States 23 years 4 months

This candidate is an extremely strong fit, having managed teams and processes for vehicle production and servicing, explicitly mentioning Service Operations support, identifying process improvements for customer experience, and reporting/analysis relevant to service operations. Regional Recon Coach → TCOE Operations Manager (CarMax - vehicle servicing/service operations). Excellent.

Work Experience

CarMax
Technician Production Manager · 1 year 3 months
CarMax
Reconditioning Production Manager · 1 year 7 months
CarMax
TCOE Operations Manager · 5 years
CarMax
Operations Manager · 3 years 5 months
+ 4 more positions

Qualification Criteria 5 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

operations management production efficiency distribution maintenance inventory integrity receiving reconciliation audit reports +8 more
95%

T**** F***

Fixed Operations Area Manager

Atlanta, Georgia, United States 14 years 11 months

This candidate is an excellent fit, currently holding a relevant title involving service lane management and customer experience improvement within the automotive sector, and explicitly mentions altering processes for efficiency. Fixed Operations Area Manager → Service lane manager at Lexus (automotive service focus). Excellent.

Work Experience

Porsche Cars North America
Service Ambassador · 11 months
Nalley Lexus Roswell
Service lane manager · 1 year 1 month
Nissan South of Atlanta
Online Sales Manager/Finance Manager Assistant · 4 years
Nalley Acura
Service Advisor · 5 years 1 month
+ 2 more positions

Qualification Criteria 3 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

operations reports transportation marketing less reporting management efficiency finish scheduling sales finance +8 more
95%

S**** S***

Entrepreneur / E-Commerce

Long Beach, California, United States 15 years 11 months

Excellent fit due to strong business/systems analyst experience, explicit automotive background (Honda), focus on reporting/KPIs (operations analysis), and specific mention of automation enhancements. System/Business Analyst at Honda → Entrepreneur (8+ years analyst experience). Excellent.

Work Experience

Aerotek
National Field Recall Senior Analyst at American Honda motor Co. Inc. · 1 year 1 month
Bandai America
Production Assistant, Order Management, Customer Service · 1 year 5 months
Office Depot
Warehouse Associate · 2 years 4 months
Aerotek
Regional Case Manager at American Honda Motor Co. Inc. · 5 years 2 months
+ 2 more positions

Qualification Criteria 5 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

automotive tableau completion metrics management producing reports vendor leadership salesforce training confidentiality +8 more
95%

C**** A****

Driving Innovation, Maximizing Success: A Leader in SaaS Operations and Software Integration | Learning Enthusiasts

Charlotte, North Carolina, United States 11 years 10 months

This candidate is an exceptional fit, currently managing professional services within an automotive software company, focusing on client experience and operational transformation. Professional Services Manager/Business Solutions Analyst → Tekion Corp (Automotive SaaS) → 11 years total experience. Excellent.

Work Experience

Tekion Corp
Professional Services Manager · 1 year
Tekion Corp
Implementation Success Specialist · 1 year 1 month
Cox Automotive Inc.
Dealer Solutions Consultant II · 2 years 11 months
Anyone Home Inc
Account Manager · 1 year 4 months
+ 3 more positions

Qualification Criteria 4 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

operations management p less automotive software driving collaboration innovation technology efficiency benefits +8 more
93%

J**** J****

Drive Strategic Process Improvements to Maximize Revenue Growth and Customer Satisfaction

Walnut Creek, California, United States 11 years 2 months

This candidate has strong experience in service operations within the automotive sector, focusing heavily on customer satisfaction and improvements, although process automation is implied rather than explicit. Toyota → Ford (Service Retail Consultant, Parts Sales Specialist, CX Specialist), 11+ years exp. Excellent.

Work Experience

Ford Motor Company
Global Service Strategy Intern · 5 months
Utah State University
Aggie Shuttle Driver · 3 years 10 months
Utah State University
Student · 4 years 5 months
Ford Motor Company
Zone Manager · 2 years 7 months
+ 4 more positions

Qualification Criteria 4 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

operations sales efficiency mentoring adaptability lean green retail strategy marketing recruitment incentives +8 more
90%

F**** B****

BMW ConnectedDrive - Production Specialist I

United States 8 years 10 months

This individual is currently a Production Specialist for BMW ConnectedDrive, meeting the automotive industry requirement and showing direct experience with customer satisfaction metrics, issue escalation, and introducing processes for efficiency, which strongly suggests service/operations analyst work. Production Specialist at BMW, 8+ years experience. Excellent.

Work Experience

BMW of North America, LLC
Production Specialist I
Pixida USA
Engineering Consultant · 5 months
Wells Fargo
Lead Teller · 8 months
Wells Fargo
Teller · 2 years 1 month

Qualification Criteria 4 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

production metrics analysis coordination management engineering efficiency scheduling workflow auditing sauces training +4 more
90%

P**** P****

Sr. Manager, Operations Management at Cox Automotive Inc. Lean Six Sigma Black Belt

Pennsylvania, United States 17 years 10 months

This candidate has significant recent operational management experience within Cox Automotive, demonstrating strong business process design/improvement skills and customer service focus, placing them very close to the analyst/operations target in the required industry, though process automation isn't explicitly detailed. Career: Cox Automotive Inc. (Sr. Manager, Operations Management; Manager, Business Process Design & Improvement), 17 years total experience. Strong.

Work Experience

Cox Automotive Inc.
Sr Business Process Analyst · 2 years 1 month
Cox Automotive Inc.
OVE Representative · 2 years 8 months
Cox Automotive Inc.
OVE Coordinator · 11 months
Cox Automotive Inc.
Manager, Digital Operations Support and Deployment · 2 years 7 months
+ 5 more positions

Qualification Criteria 4 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

customer service product planning operations management business process process design pressure sales planning management coaching operations digital +4 more
90%

A*** G****

Passionate about customer experience, partnerships, and wellness

San Francisco, California, United States 5 years

Excellent fit, currently working at Tesla (Automotive), focusing heavily on CX strategy, workflow streamlining, and customer service automation efforts. Tesla Voice of Customer/CX. Excellent.

Work Experience

Tesla
Senior Customer Service Advisor · 10 months
Tesla
Global Manager, Voice of Customer · 2 years 6 months
First American Title
HR Coordinator · 1 year 5 months
Tesla
Escalation Insights Analyst · 7 months

Qualification Criteria 5 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

root cause analysis customer service quality management customer support resource development customer experience customer satisfaction organizational development performance management employee relations performance improvement exit interviews +8 more
90%

A**** P****

Service Operations Director

Hialeah, Florida, United States 33 years 5 months

Excellent match - Senior leader with extensive experience in Automotive Operations, Service/Parts, strategy development, and maximizing efficiency, meeting all criteria except explicit 'Process Automation' keyword. 33 years experience, Director level in Service/Fixed Ops (AutoNation, Nissan, Toyota). Strong.

Work Experience

King Toyota
Parts & Service Director · 4 years 1 month
Headquarter Toyota
Parts Manager · 10 years 1 month
Greenacres Nissan
Fixed Operations Director · 1 year 1 month
AutoNation
Fixed Operations Director · 1 year
+ 4 more positions

Qualification Criteria 4 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

automotive operations management efficiency sales coaching director retail stores diagnostics operation inventory +8 more
90%

J**** H****

Zone Manager Parts and Service

Los Angeles, California, United States 21 years 1 month

Excellent fit with deep, long-term experience specifically in Service Management, Parts/Service Zones within the automotive sector, directly supporting operations and customer satisfaction. Zone Manager Parts/Service at GM → Service Director/Manager at BMW/Acura/GM; 21 years total experience. Excellent.

Work Experience

General Motors
District Manager Aftersales · 1 year 11 months
Valencia BMW
Service Manager · 3 months
MINI of Valencia
Service Manager · 4 months
Valencia Bmw
Service Coordinator · 2 years 6 months
+ 6 more positions

Qualification Criteria 3 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

customer service goal oriented customer satisfaction project management interpersonal skills problem solving travel arrangements sales automotive projects management troubleshooting +8 more
90%

J*** B****

Director Of Service Operations at Metro Ford Sales and Service

Tinley Park, Illinois, United States 41 years 1 month

This director-level candidate has direct experience as a Director of Service Operations, includes automotive background, and explicitly focuses on process efficiency and customer satisfaction. Director Of Service Operations (Ford) → Amazon → Lexus/JM&A Group, 41 yrs exp. Excellent.

Work Experience

JM&A Group
Senior District Service Manager · 15 years 11 months
Metro Ford Sales and Service
Director Of Service Operations
Metro Ford Sales and Service
Director Of Service Operations · 9 years 8 months
Amazon Fulfillment Centre
Problem Solver · 8 months
+ 4 more positions

Qualification Criteria 4 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

interpersonal skills customer satisfaction process efficiency performance improvement customer retention written communication communication skills ms excel business analysis product knowledge customer experience field service +8 more
90%

D*** H****

Asst. Service Manager at Pat Milliken Ford

Waterford, Michigan, United States 34 years 4 months

This candidate is an exceptional fit, working currently as an Assistant Service Manager within the Ford dealership environment, showcasing strong service, warranty, and logistics experience. Experience: Jerome-Duncan Ford → Bob Thibodeau Ford → Pat Milliken Ford (Asst Service Manager). Excellent.

Work Experience

Bob Thibodeau Ford
Warranty Administrator · 2 years 4 months
Pat Milliken Ford
Asst. Service Manager · 21 years 2 months
Jerome-Duncan Ford
Dispatch and Booking, Warranty Administration · 13 years 3 months

Qualification Criteria 3 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

customer service logistics management warranty logistics management dispatching stories administration
90%

A*** F****

Service Manager at Haddad KIA | Driving Customer Satisfaction, Streamlining Service Operations

Bakersfield, California, United States 13 years 4 months

This Service Manager has deep automotive experience, manages significant operations, and explicitly mentions driving customer satisfaction, suggesting alignment with the required focus areas. Experience: Director Service Management/Service Director at Nissan → Service Manager at INFINITI → Service Manager at Haddad KIA. Excellent.

Work Experience

Haddad KIA
Service Manager · 4 years 3 months
INFINITI OF BAKERSFIELD, INC.
Service Manager · 1 year 11 months
Nissan of Bakersfield
Director Service Management · 7 years 4 months
Nissan of Bakersfield
Service Director · 7 years 4 months

Qualification Criteria 3 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

automotive leadership operations technology warranty administration director management customer service customer satisfaction information technology customer relations +1 more
90%

C**** R***

.

United States 7 years 10 months

This is an excellent fit, showing deep ownership of customer satisfaction programs and process effectiveness within an automotive dealership/company setting for almost 8 years. Customer Relations Manager at Koons Automotive Companies, focused on resolving satisfaction issues and implementing process improvements. Excellent.

Work Experience

Koons Automotive Companies
Customer Relations Manager · 7 years 11 months

Qualification Criteria 4 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

operations efficiency management sales compliance reports liaison flyers brochures customer relations customer satisfaction customer service +1 more
90%

N*** S****

Ford Pro Elite Service - Facility Launch Manager

United States 35 years 2 months

Excellent fit for the industry and operations focus, but the role is Manager level, not Analyst, and direct automation skills are not clear. Career focused heavily within Ford Motor Company (Parts/Service Ops, Regional Management, Facility Launch Manager), 35 years total. Strong operational background in automotive services. Excellent.

Work Experience

Ford Motor Company
Parts and Service Operations Manager · 11 months
Ford Motor Company
Parts and Service Operations Manager · 11 years 9 months
Ford Motor Company
Zone Fixed Operations Manager · 6 years 6 months
Ford Motor Company
Dealer Operations Manager · 1 year 8 months
+ 6 more positions

Qualification Criteria 3 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

automotive operations management sales latin export upstream engineering performance management latin america sales operations
90%

S**** W***

Operations Supervisor at Lexus, USA

Torrance, California, United States 30 years 9 months

This candidate has deep, long-term experience within the automotive sector, including specific analyst/support roles for Parts and Service applications mirroring operations analysis. Lexus/Toyota experience for 30+ years total, including Info System Analyst for Service apps. Excellent.

Work Experience

Toyota Motor Sales
Warranty Analyst · 1 year 11 months
Lexus
Executive Coordinator · 11 years 9 months
Lexus
Operations Supervisor · 11 years 2 months
Lexus
Critical Operations Team Supervisor · 4 years 3 months
+ 1 more positions

Qualification Criteria 3 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

warranty operations software documentation
90%

S**** L**

Operations Manager

Los Angeles, California, United States 12 years 3 months

Excellent match with direct experience in an automotive OEM (FCA/Stellantis) in analyst and manager roles, including reporting and streamlining processes, hitting the experience requirement. FCA Fiat Chrysler Automobiles for 12+ years in key analyst/manager roles. FCA → FCA → FCA → FCA. Excellent.

Work Experience

FCA Fiat Chrysler Automobiles
Area Sales Manager · 3 years 1 month
FCA Fiat Chrysler Automobiles
Operations Manager · 4 years 4 months
FCA Fiat Chrysler Automobiles
Sales Operations Analyst · 4 years 4 months
FCA Fiat Chrysler Automobiles
Dealer Network Analyst · 10 months

Qualification Criteria 3 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

sales manager financial statements executive management fleet management sales operations inventory analysis sales inventory operations reporting management forecasting +7 more
90%

J**** E****

Experienced District Parts & Service Manager | Six Sigma Black Belt | Finance & OEM Automotive Fixed Ops Specialist | Driving Operational Excellence & Business Growth

Melbourne, Florida, United States 16 years 8 months

Excellent fit for automotive industry experience focused on service operations, holding a Black Belt for process focus, and focusing on customer service enhancement, missing only explicit analyst title/automation phrasing. Kia America → Percepta (Service Performance Zone Manager). Strong.

Work Experience

Percepta
Senior Service Performance Zone Manager · 8 years 11 months
JPMorgan Chase & Co.
CUSTOMER ASSISTANCE SPECIALIST · 4 years 2 months
TD
LICENSED FINANCIAL SERVICES REPRESENTATIVE · 9 months
Kia America
District Parts and Service Manager · 1 year 7 months
+ 1 more positions

Qualification Criteria 3 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

operations logistics leadership planning warranty audit collaboration accountability management relocation training dealers +8 more
90%

S**** N****

Dog Paddling to keep above water! at None

Grand Blanc, Michigan, United States 40 years 6 months

Outstanding fit here; this candidate has direct service coordination experience dealing with major OEMs (GM, Ford, Chrysler), uses SAP for order input, and explicitly mentions processing automaterials and setting up service department files, demonstrating automotive, service focus, process creation, and experience spanning decades.

Work Experience

A&W Restaurants, Inc.
Food Server · 7 months
Unknown Company
Dog Paddling to keep above water! · 8 years
Chilton Credit Reporting
Marketing/Sales Representative · 2 years 9 months
Company gone I believe
Nursery worker bee · 6 months
+ 6 more positions

Qualification Criteria 5 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

food server marketing sales calibration purchasing writing manuals automotive translation engineering portals +8 more
85%

C**** W****

Director, Contact Center Operations for Tidal Basin Group

Rochester, Michigan, United States 27 years 4 months

Strong director-level experience in Contact Center Operations with clear customer experience focus and history of implementing technology solutions, making process automation skills likely present, all within the automotive sector over 27 years. Director/Manager in Contact Center Ops → CX Engineer Manager at consulting firm, heavy project management and technology implementation. Strong.

Work Experience

The Martec Group
Senior Market Research Analyst · 1 year 2 months
Seco Tools
Customer Support Project Manager · 1 year 1 month
EDS
Customer Service Manager, Training Manager, and Project Manager · 4 years
Xometry
Customer Technology Operations Manager · 1 year
+ 6 more positions

Qualification Criteria 4 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

project management customer service jd edwards business development process development financial management customer experience microsoft dynamics digital signage market research customer support project manager +8 more
85%

J**** S**

Service Operations & Client Success Specialist | Project Coordination | Workflow Optimization | Customer Experience Excellence

Washington, District of Columbia, United States 17 years 5 months

This candidate has direct recent experience as a Service Advisor in an automotive setting, managing workflow, communications, and customer relations, aligning very closely with the required role profile. Moore Cadillac Chantilly (Service Advisor) → Surface Experts. Strong.

Work Experience

OFFIX LC
Account Manager · 1 year 1 month
Surface Experts
Creative Restoration Specialist · 3 years 7 months
Moore Cadillac Chantilly
Service Advisor | Vehicle Maintenance & Repair | Customer Relationship Specialist · 4 months
Stohlman Subaru Automotive Family
Client Services & Account Coordinator · 5 years
+ 2 more positions

Qualification Criteria 5 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

projects budget operations running maintenance schedules workflow efficiency sales presentations creative restoration +8 more
85%

A**** T****

Looking to Make a Meaningful Contribution

Old Hickory, Tennessee, United States 17 years

Excellent automotive background (Sonic Automotive) with clear success in improving efficiency (process outcome) and strong customer interaction history, suitable for service operations. Finance Director/Manager at Sonic Automotive; 17 years experience. Strong.

Work Experience

Sonic Automotive
Finance Director · 1 year 6 months
Boy Scouts of America - Tukabatchee Area Council
Administrative Assistant · 7 months
Reudiger Thalmann, MD, Ph.D
Research Assistant · 1 year 10 months
JM&A Group
Virtual F&I Specialist · 1 year 9 months
+ 3 more positions

Qualification Criteria 3 met

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

travel arrangements customer service service client customer retention customer satisfaction business development finance director efficiency scheduling maintenance planning +8 more
85%

A**** M****

Functional Support Manager - Lease Experience at Toyota Financial Services

Plano, Texas, United States 27 years 6 months

Strong operations, analyst, and customer service background directly within the automotive finance sector (Toyota), accumulating significant tenure. Operations Analyst → Functional Support Manager at Toyota Financial Services, 27+ years total experience, QA analyst tenure. Strong.

Work Experience

Toyota Financial Services
Online Specialist · 6 years 5 months
Toyota Financial Services
Senior Quality Assurance Analyst · 3 years 8 months
Toyota Financial Services
Customer Service Specialist · 11 years 10 months
Toyota Financial Services
Quality Assurance Analyst · 5 months
+ 2 more positions

Qualification Criteria 4 met, 1 not

Process automation
5+ years experience
Automotive industry
Customer experience
Service Operations Analyst

Skills & Expertise

assurance operations quality assurance customer service
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