Experienced Utility Customer Service Representative Candidates Sample Search Report

95%

C H

Customer Service Supervisor at Rocky Mountain Power

Salt Lake City, Utah, United States 19 years 6 months

Excellent fit as they have deep experience in customer service with a known utility company and are well over the required tenure. Rocky Mountain Power (Utility) CSR Help Desk → Supervisor, 19+ years total, SLCC Business. Excellent.

LinkedIn Email Phone

Work Experience

Rocky Mountain Power

Customer Service Help Desk · 19 years 5 months

Qualification Criteria 4 met

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service

95%

D S

Customer Service Representative at Ultradent Products, Inc.

West Valley City, Utah, United States 32 years 3 months

Excellent fit with 32 years as a dedicated Customer Service Representative near the target city. Ultradent Products (32 yrs) → current role. West Valley City. Strong.

LinkedIn Email Phone

Work Experience

Ultradent Products, Inc.

Customer Service Representative · 32 years 2 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service

90%

N R

Customer Service Representative at ProPay

Sandy, Utah, United States 11 years 5 months

A dedicated customer service representative with over 11 years in the role, currently near the required location. Ex-Lagoon Amusement Park → ProPay, 11+ years experience, Sandy U.S. location. Excellent.

LinkedIn Email Phone

Work Experience

ProPay

Customer Service Representative · 10 years 11 months

Lagoon Amusement Park

Games Attendant · 6 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

p less sms customer service data entry

88%

R** S*

Self-Care is a thing!

Pleasant Grove, Utah, United States 12 years 11 months

Strong general customer service background including management and high experience level, but no specific utility industry mention. Ex-Northern Electric & Power → Solcius (Customer Care Manager focus), 12+ years experience. Strong.

LinkedIn Email Phone

Work Experience

ActiveCare, Inc.

Care Specialist Lead · 2 years 1 month

Solcius

Warranty Coordinator · 8 months

Protection 1 Security Solutions

Technical Support · 2 years 7 months

Northern Electric & Power

Technical Support Manager · 2 years 3 months

+ 3 more positions

Qualification Criteria 2 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

mobile production security troubleshooting netsuite assurance training warranty claims onboarding ran legal +8 more

88%

D S

Team Lead for Cisco Frontline at Convergys

Salt Lake City, Utah, United States 17 years

This candidate is an experienced customer service professional (17 years total) working in Salt Lake City, but the background is heavily dedicated to technical support/telecom, not utilities. Ex-Cisco/tech support → Xerox (CSR), 17 years total experience. Strong.

LinkedIn Email Phone

Work Experience

inthinc

Tier 3 Technical Support Agent · 7 months

Xerox

Customer Service Representative · 4 months

inthinc

Technical Support Agent · 1 year 2 months

inthinc

Technical Support Agent · 1 year 8 months

+ 6 more positions

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

technical support customer service cisco

85%

E R

at

Salt Lake City, Utah, United States 10 years 9 months

Strong fit - nearly 11 years as a CSR, though industry background is missing. Xerox (10yr) → GDIT (1yr), total 10+ years experience in role. Excellent.

LinkedIn Email Phone

Work Experience

Xerox

Customer Service Representative · 9 years 9 months

General Dynamics Information Technology

Customer Service Representative · 1 year 1 month

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service

85%

A C

Wireline at Occurance

Salt Lake City, Utah, United States 41 years 7 months

This individual clearly reports taking inbound calls for telecom/utility-like services (HSI, U-Verse, DTV) and exceeds 10 years experience, located perfectly, even if the title isn't exactly CSR. Telecom support → 41 years total experience, strong performance metrics. Strong.

LinkedIn Email Phone

Work Experience

Pagan Family/ Mr.Warren

Personal Assistant · 9 years 11 months

ZCMI, Which Watch, Cineplex Odeon

Retail Sales · 3 months

Teleperformance

Telemarketer · 21 years 2 months

Occurance

Wireline · 10 years 3 months

+ 3 more positions

Qualification Criteria 2 met

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

office management customer service retail sales feature films technical support word processing sales management wireline p less word +8 more

85%

D O

Customer Service at Integra

Salt Lake City, Utah, United States 13 years 2 months

Strong fit for the role and location, boasting significant tenure as a CSR, though utility experience is not confirmed, with 13 years total experience in direct CSR roles. Integra Telecom CSR → Integra, 13 years total. Strong.

LinkedIn Email Phone

Work Experience

Integra Telecom

Customer Service Representative

Integra

Customer Service · 13 years 1 month

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service

85%

R C

Meter Reading Foreman at Questar Gas

Riverton, Utah, United States 60 years 9 months

This candidate has extensive experience in the utility industry, including customer service roles, far exceeding the required 10 years experience. Questar Gas roles exclusively, 60 years experience, strong customer service context within utility. Strong.

LinkedIn Email Phone

Work Experience

Questar Gas

Job experience · 35 years 1 month

Questar Gas

Meter Reading Foreman · 20 years 5 months

Questar Gas

Meter Reading Foreman · 23 years 3 months

Questar Gas

Business Office Service Rep 2 · 2 years 8 months

+ 1 more positions

Qualification Criteria 4 met

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

responsible driving training stewardship billing automation customer relations customer service

85%

F T**

CSR at Global service center

Layton, Utah, United States 12 years 9 months

This candidate has long tenure in a CSR role and meets the experience and location requirements, although the industry is missing. CSR at Global Service Center for 12y 8m; 12y 9m total. Strong.

LinkedIn Email Phone

Work Experience

Global service center

CSR · 12 years 8 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

85%

M W

Customer Service Representative at Rocky Mountain Health Plans

Salt Lake City, Utah, United States 11 years 2 months

This candidate is a Customer Service Representative with significant tenure at a health plan, meeting most criteria except the industry specified. Ex-U of U → Rocky Mountain Health Plans, 11+ years CSR/Accounting hybrid role. Strong.

LinkedIn Email Phone

Work Experience

University of Utah

Accounting Clerk

Rocky Mountain Health Plans

Customer Service Representative · 11 years 3 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service accounting

85%

C* C*

Customer Service Representative at Graybar

Tooele, Utah, United States 40 years

Excellent CSR experience matching tenure, but the industry is distribution/logistics, not utility, and location is slightly off. Decades of experience focused heavily on CSR, some mentoring. Graybar → Clean Harbors → Graybar. Strong.

LinkedIn Email Phone

Work Experience

Clean Harbors

Customer Service Representative / Shipping & Receiving Team · 8 years 4 months

Valiant Beautyline

Shipping and Receiving Supervisor · 1 year 1 month

Graybar

Customer Service Representative · 11 years 2 months

The Little America Hotel

Graveyard Supervisor / Room Service Waiter · 2 years 8 months

+ 4 more positions

Qualification Criteria 2 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

education teamwork receiving rail preparation packaging production engineering budgeting projects completion operation +8 more

85%

B T

Customer Service Representative at L.N. Curtis & Sons

Salt Lake City, Utah, United States 11 years 10 months

A direct match for the role title and experience duration, but there is no indication of utility industry experience. Career: CSR at L.N. Curtis & Sons (11yr) → Receptionist, 11 years total experience, located in SLC. Strong.

LinkedIn Email Phone

Work Experience

L.N. Curtis & Sons

Customer Service Representative · 11 years 9 months

Larry H. Miller Dealerships

Dealership Receptionist · 1 year 2 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

evaluation training management bookkeeping processing customer service field service

85%

G L

Customer Service Representative

Salt Lake City, Utah, United States 10 years 11 months

This person is a strong match for the title and experience length, though utility industry experience is unconfirmed. Customer Service Representative (9y 10m) → Laborer → Customer Service Representative. Strong.

LinkedIn Email Phone

Work Experience

Grass Valley Hydrogarden

Casual Laborer · 1 year 1 month

Collins roofing co

Laborer · less than a year

eReplacementParts.com

Customer Service Representative · 9 years 10 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service

85%

J P

Customer Service Representative at Electric Lightwave

Salt Lake City, Utah, United States 14 years 5 months

Direct experience as a Customer Service Representative for over 10 years, but the background is in telecom/healthcare rather than utilities. Electric Lightwave (CSR) → CNA roles, 14+ years total. Strong.

LinkedIn Email Phone

Work Experience

WSi Healthcare Personnel, Inc.

Certified Nursing Assistant · 1 year 3 months

Intermountain Healthcare

Health Unit Coordinator/ Certified Nursing Assistant · 11 months

Electric Lightwave

Customer Service Representative · 10 years 4 months

Community Health Professionals

Cerified Nursing Assistant · 2 years 4 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

nursing health customer service

85%

M T

Customer Service Representative at Salt Lake City International Airport (SLC)

Salt Lake City, Utah, United States 14 years

This candidate has over 14 years of experience, is located perfectly and has a long tenure as a Customer Service Representative, although the industry is travel/airport, not utility. SLC Airport CSR for 13+ years. Strong.

LinkedIn Email Phone

Work Experience

Salt Lake City International Airport (SLC)

Customer Service Representative · 13 years 9 months

tantrum tv

model · 4 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service

81%

L B

Tier 1 CSR at General Dynamics

Midvale, Utah, United States 14 years 3 months

Strong general customer service and long tenure, but current/recent roles aren't explicitly in the utility industry. CSR at General Dynamics for 10+ years, but other roles are medical/caregiving. Tier 1 CSR at General Dynamics → Product Processor → Caregiver/CNA. Strong.

LinkedIn Email Phone

Work Experience

Beehive Senior Care

Caregiver · 8 months

Deseret Industries

Product Processor · 10 months

Garden Terrace Healthcare Ctr

CNA · 2 years 8 months

General Dynamics

Tier 1 CSR · 10 years 4 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

management

80%

J C

Customer Service Representative at Sutter Physician Services

Salt Lake City, Utah, United States 13 years 6 months

This candidate is an excellent match for the role, location, and experience duration, although the utility industry background is not specified outside of general customer service. CSR for 9+ years, total experience 13+. Sutter Physician Services CSR → Surveillance Tech → Housekeeper. Strong.

LinkedIn Email Phone

Work Experience

Subway

Sandwich Artist · 1 year 4 months

Snowbird Ski and Summer Resort

Housekeeper · 1 year 8 months

Sutter Physician Services

Customer Service Representative · 9 years 2 months

Blue Eye Monitoring

Video Surveillance Technician · 1 year 9 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

artist surveillance customer service

80%

T A

State of Utah Division Servicing People with Disabilities

Salt Lake City, Utah, United States 27 years 2 months

This person explicitly states 10+ years of customer service, meets the experience threshold, and is local, but the roles listed are government/workforce services, not utility. Workforce Services → State of Utah, 27 years total. Strong.

LinkedIn Email Phone

Work Experience

State of Utah

Program Coordinator · 4 years

Alta Care Center

Certified Nursing Assistant · 2 years 6 months

Discover Card

Workforce Management - Planning Specialist · 1 year 11 months

Discover Card

Senior Account Specialist/Web Support/Security · 11 years 10 months

+ 4 more positions

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service workforce management employee recognition brand loyalty workforce development planning nursing management training ticketing security accountability +2 more

80%

C B

Customer Service Team Lead at Novitex Enterprise Solutions

Salt Lake City, Utah, United States 11 years 2 months

This candidate has the exact title experience and tenure needed, but the specific industry context (utility) is missing, although the current role is a Team Lead in customer service. Customer Service Team Lead (11+ years) at Pitney Bowes/Novitex, 11 years exp, 0.0 mi away. Strong.

LinkedIn Email Phone

Work Experience

Pitney Bowes Management Services

Customer Service Lead

Novitex Enterprise Solutions

Customer Service Team Lead · 11 years 2 months

Novitex Enterprise Solutions

Customer Service Team Lead · 11 years 2 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service

80%

K* S****

Customer Service, Manager at Allegiance

South Jordan, Utah, United States 19 years 11 months

This candidate has substantial experience in customer success and care, but lacks explicit utility industry exposure. Allegiance → 20 years experience in customer-facing roles, Specialist level. Strong.

LinkedIn Email Phone

Work Experience

Allegiance

Customer Success Manager · 19 years 5 months

Allegiance, Inc.

Customer Care Specialist · 2 years

Qualification Criteria 2 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer care

80%

M* S**

Costumer, Customer Support Specialist

Salt Lake City, Utah, United States 13 years 10 months

This candidate has a very long, sustained history as a Customer Support Specialist and is located perfectly, though the industry is not specified as utility. Customer Support Specialist at Sugarhouse Archives (13 years); 13y 10m total. Strong.

LinkedIn Email Phone

Work Experience

Sugarhouse Archives and Shred

Customer Support Specialist · 13 years

Qualification Criteria 2 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer support

80%

D* C**

Customer Service Manager at Packaging Corporation of America

Salt Lake City, Utah, United States 13 years 5 months

This person has extensive customer service experience but needs to transition from packaging to utilities. Ex-Packaging Corp of America → current manager, 13+ years experience, SLC location. Strong.

LinkedIn Email Phone

Work Experience

portamedic

cust serv

Packaging Corporation of America

Customer Service Representative · 13 years 4 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service

80%

J* S**

Customer Service Rep. at Boise Inc.

Sandy, Utah, United States 19 years 1 month

This person has extensive, long-term experience as a Customer Service Rep, meeting the tenure and role criteria, but industry is unspecified (likely retail/general based on title). Experience: CSR at Boise Inc. for 18.9 years, Sandy. Strong.

LinkedIn Email Phone

Work Experience

Boise Inc.

Customer Service Rep.

Boise Inc.

Customer Service Rep. · 18 years 9 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service

80%

R* M**

Professional Staffing specialist and Customer Representative| Helping Build and grow customer relationships for Over 15 Years. Motivated, Organized, and love a Challenge.

Layton, Utah, United States 13 years 10 months

This candidate has significant experience in customer relationship building and sales, but the core role seems more sales-focused than pure CSR, and utility industry experience is not specified. Sales focus → staffing specialist. 13+ years total experience. Strong.

LinkedIn Email Phone

Work Experience

Fastenal Company

Outside Sales Representative · 3 years 5 months

United States Department of Defense

Staffing Specialist · 6 years 1 month

credit repair

Closer · 1 year 6 months

JFR Auto Brokerage

Finance Manager · 3 years

Qualification Criteria 2 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

outside sales customer satisfaction sales plan order management management accounting selling sales b2b finance logistics management accounting

80%

B W

Information Technology and Services Professional

Salt Lake City, Utah, United States 10 years 5 months

Strong customer care experience, meets tenure and location, but the industry is IT/Services, not specifically utility. CAO Group (9.5 years customer care) → Savers → Medical Receptionist, 10.5 years total. Strong.

LinkedIn Email Phone

Work Experience

Savers

Operations Team Member · 11 months

Strategic Staffing Solutions

Medical Receptionist · less than a year

CAO Group, Inc.

Customer Care Representative · 9 years 6 months

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer care operations

80%

B M**

Customer Service Representative at FMG | Technical Support, Client Management

Layton, Utah, United States 10 years 4 months

This candidate is an excellent fit with recent experience specifically titled Customer Service Representative, exceeds tenure, and is within the required location, although the industry is financial/technical support, not utilities. CSR at FMG → CSR at Edge; 10.3 years total experience. Strong.

LinkedIn Email Phone

Work Experience

BYU Store

Student Leader · 1 year 4 months

Edge - Pest Control & Lawn Care

Lead Initial Service Coordinator · 6 months

Lowe's Companies, Inc.

Customer Service/ Garden Worker · 6 months

Edge - Pest Control & Lawn Care

Customer Service Representative · 3 years 8 months

+ 4 more positions

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

creative websites marketing projects sales management statistics education r sas python sql +8 more

80%

M B

Department manager

Clearfield, Utah, United States 11 years 2 months

Strong direct experience as a Customer Service Representative for 10+ years combined, meets tenure, but location is slightly outside the radius and industry experience is missing. Discover CSR → c3 Communications CSR management progression. Strong.

LinkedIn Email Phone

Work Experience

Discover Financial Services

Customer Service Representative · 10 years 2 months

c3 Communications, Inc.

Customer Service Representative · 8 months

Kroger

Associate · 8 years 9 months

Qualification Criteria 2 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service management gmail

75%

L** M*

CUSTOMER CARE PROFESSIONAL

Riverton, Utah, United States 12 years 10 months

Excellent history as a Customer Care Professional (very close to CSR) with long tenure and local presence, but lacks the utility industry match. Ex-Discover Card (CSR/DPS Acct Mgr) for 12+ years, 12 years experience total. Strong.

LinkedIn Email Phone

Work Experience

Discover Card

CUSTOMER CARE PROFESSIONAL · 11 years 10 months

Discover Card

DPS Account Manager · 1 year 1 month

Qualification Criteria 3 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer care conflict management loss prevention conflict management logistics prevention keyboards

75%

M S

Specialty Customer Service Rep FedEx TechConnect at FedEx TechConnect

Salt Lake City, Utah, United States 13 years 6 months

Strong alignment on role type, tenure, and location, though industry experience is in logistics/tech support, not traditional utilities. Career: FedEx TechConnect (13+ years) → Estes Express Lines. Strong.

LinkedIn Email Phone

Work Experience

FedEx TechConnect

Specialty Customer Service Rep FedEx TechConnect · 13 years 3 months

Estes Express Lines

Billing · 1 year 4 months

Qualification Criteria 2 met, 1 not

Location

Utility industry

10+ years experience

Customer Service Representative

Skills & Expertise

customer service billing

Candidate Profiles

C**** H****

Work Experience

Qualification Criteria 4 met

Skills & Expertise

D**** S****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

N**** R****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

R**** S***

Work Experience

Qualification Criteria 2 met, 1 not

Skills & Expertise

D**** S****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

E**** R****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

A**** C****

Work Experience

Qualification Criteria 2 met

Skills & Expertise

D**** O****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

R**** C****

Work Experience

Qualification Criteria 4 met

Skills & Expertise

F** T****

Work Experience

Qualification Criteria 3 met, 1 not

M**** W****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

C*** C***

Work Experience

Qualification Criteria 2 met, 1 not

Skills & Expertise

B**** T****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

G**** L****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

J**** P****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

M**** T****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

L**** B****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

J**** C****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

T**** A****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

C**** B****

Work Experience

Qualification Criteria 3 met, 1 not

Skills & Expertise

C H

D S

N R

R** S*

D S

E R

A C

D O

R C

F T**

M W

C* C*

B T

G L

J P

M T

L B

J C

T A

C B

M* S**

D* C**

J* S**

R* M**

B W

B M**

M B

L** M*

M S