If you searched Superstar Sourcing for Customer Service Manager on January 3, 2026 you'd find 445 great candidates

This sample report shows what our sourcing engine surfaces for this search. Preview the top 30 matches below.

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Candidate Profiles

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L**** M***

U-Manager T-Mobile

Cincinnati, Ohio, United States 27 years 2 months

Has recent and long-term experience as a Contact Center Manager and U-Manager, directly matching the required experience and title scope. Interview Sup → Contact Center Manager (16+ yrs) → U-Manager. Excellent.

Work Experience

UScellular
Contact Center Manager · 16 years 11 months
UScellular
Frontline supervisor · 6 years 10 months
UScellular
New Hire Coach-Supervisor · 1 year 11 months
UScellular
Interview Supervisor-Recruiter · 1 year 9 months
+ 1 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

mobile projects compliance forecasting driving accountability engagement training coaching assurance operations customer service +7 more
100%

E**** S****

Customer Support Manager at Givelify

North Port, Florida, United States 14 years 2 months

This candidate is an excellent match, currently serving as a Customer Support Manager with extensive direct experience managing performance, escalations, and SOPs for service teams. Givelify: Support Supervisor (4y 3mo) → Support Manager (4y 3mo). Excellent.

Work Experience

Givelify
Customer Support Supervisor · 4 years 3 months
Mercola.com
Customer Service Supervisor · 5 years 9 months
Von Maur
Department Manager · 1 year 4 months
Lindt & Sprüngli
Shift Supervisor · 3 years 2 months
+ 1 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

management communications delegation troubleshooting responsible assurance training less customer management customer support quality assurance customer service +1 more
100%

C**** C****

General Manager/Customer Service Manager

Medford, Oregon, United States 21 years 10 months

This individual has direct experience as a Customer Service Manager, focusing on training and resolving escalations. Owner @ Mahalo Shaved Ice (9yrs) → CSR @ Regence (1yr 10mo) → Customer Service Manager @ FTD (3yrs 10mo) → General Manager @ Regal (8yrs 3mo). Excellent.

Work Experience

Regence BlueCross BlueShield of Oregon
Customer Service Representative · 1 year 10 months
Mahalo Shaved Ice
Owner · 9 years 4 months
Regal Entertainment Group
General Manager · 8 years 3 months
FTD Companies
Customer Service Manager · 3 years 10 months

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

customer service teaching training efficiency management less customer service representatives
100%

K**** H****

Customer Service Manager

McHenry, Illinois, United States 13 years 11 months

Excellent fit as the headline and recent experience are exactly Customer Service Manager, coupled with extensive relevant experience. Store Manager @ Self-employed (1yr 7mo) → Customer Service Supervisor @ Stericycle (4yrs 4mo) → Customer Service Team Lead @ Uline (8yrs 5mo) → Customer Service Manager @ NorthShore Care Supply (3mo). Excellent.

Work Experience

Stericycle
Customer Service Supervisor · 4 years 4 months
Uline
Customer Service Team Lead · 8 years 5 months
NorthShore Care Supply
Customer Service Manager · 3 months
Self-employed
Store Manager · 1 year 7 months

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

high performance teams microsoft office suite customer service call center team management interpersonal communication communication training workflow management detail oriented microsoft office customer relations vendor relations +8 more
100%

Z**** J****

Customer Service Leader | Operational Excellence | Team Development & CX Strategy

Burlington, North Carolina, United States 11 years 7 months

This candidate has recent direct experience as a Customer Service Manager, substantial management experience in service/operations, and aligns perfectly with the required skills. Customer Service Manager at Vivet Inc. → Director roles. Excellent.

Work Experience

Maximus
AZ Shared Services Director · 5 years
Vivet Inc.
Customer Service Manager · 1 year 9 months
ResultsCX
Director of Customer Service · 5 years 1 month

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

leadership operations restructuring proactive engagement efficiency sop sales accountability mentoring director customer service +4 more
100%

M**** R****

Regional Customer Service Manager at Percepta ~ Creating customer loyalty for 15 years!

Melbourne, Florida, United States

This candidate clearly holds the title of Regional Customer Service Manager and has 15 years of experience in that realm. Regional Customer Service Manager at Percepta. Excellent.

Work Experience

Percepta ~ Creating customer loyalty for 15 years!
Regional Customer Service Manager

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

customer service
100%

K**** P****

Customer Care Manager

United States 32 years 3 months

This candidate has extensive experience as a manager overseeing call center operations, covering all required aspects. Manager at ADT → Sr. Supervisor at Citi. Excellent.

Work Experience

Staples
Copy Center Associate · 1 year 11 months
Citi
Sr. Supervisor - Customer Service & Sales · 2 years 10 months
Safeguard Security Inc
Site Supervisor · 2 years 4 months
Steak-Out Restaurant
Assistant Shift Manager/Key Employee · 7 months
+ 3 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

operations management microsoft coaching sales responsible supervising discipline research communications marketing promotions +8 more
100%

I*** R***

Customer Care Manager at T-Mobile

Tulsa, Oklahoma, United States 21 years 6 months

This candidate has recent, direct experience in the role of Customer Service Manager / Customer Care Manager. Customer Care Manager @ T-Mobile (3mo) → Customer Service Manager @ UScellular (3yrs). Excellent.

Work Experience

Alorica
Bilingual supervisor · 6 years 11 months
Dish Network
Bilingual supervisor · 1 year 1 month
U.S. Cellular
Customer Service Coach/supervisor · 7 years
T-Mobile
Customer Care Manager · 3 months
+ 2 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

bilingual telecommunications interviewing writing scheduling performing assurance training less telemarketing microsoft outlook +8 more
100%

B**** G****

Customer Service Manager

United States 35 years 1 month

This candidate has decades of customer service experience, including 10+ years explicitly as an 800-Line Customer Service Manager, focusing heavily on leadership and team development. Blockbuster Store Manager → 800 Line Customer Manager (10+ years). Excellent.

Work Experience

Windstream
Channel Support · 10 years 3 months
MCI Corporation
Customer Service Manager · 4 years 1 month
Verizon Wireless;
800 Line - Customer Manager · 10 years 6 months
Resurgent Capital Services
Team Lead · 2 years 1 month
+ 2 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

customer service representatives responsible training leadership schedules appraisals reports projects sales bankruptcy claim attorneys +8 more
100%

K**** C****

Call Center Manager

Lorain, Ohio, United States 28 years 9 months

This candidate has extensive, long-term experience explicitly holding the Customer Service Manager title and various supervisor/manager roles. Call Center Manager → Call Center Manager → Customer Service Manager (4.7yrs) → Supervisor (13.8yrs) → various management roles. Excellent.

Work Experience

May Company Credit
Assistant Manager · 4 months
Dillards
Cosmetics Manager · 1 year
Acorn Stairlifts, Inc.
Call Center Manager · 9 months
Acorn Stairlifts, Inc.
Call Center Manager · 9 months
+ 4 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

customer service operations management team building workforce management call center operations management cosmetics
100%

E*** P****

Manager, Customer Service at Gempler's where we treat our customers like a neighbor, not a number.

Janesville, Wisconsin, United States 22 years 2 months

This candidate meets all criteria, having explicitly worked as a Manager, Customer Service for nearly 9 years across two companies, along with deep customer service and management background. Manager, Customer Service (6.10yrs) → Customer Service Manager (2.5yrs). Excellent.

Work Experience

Grainger
Customer Service Representative · 7 years 4 months
Ariens Company
Customer Service Supervisor · 2 years 8 months
Grainger
CS Process Training Administrator · 3 years 3 months
Gempler's
Manager, Customer Service · 6 years 10 months
+ 1 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

driving training assurance metrics budget erp management manuals sales reporting call center customer service +8 more
100%

T*** O****

Accomplished Customer Care Leader | Helping employees and business grow together!

Manhattan, Illinois, United States 29 years 4 months

Excellent fit, this candidate has multiple Customer Service Manager roles and explicitly mentions skills in management, hiring, training, and meeting service metrics. Background: CS Mgr at Erasteel (6.3yr) → Cust Care Mgr at Mérieux (1.9yr) → CS Mgr at Loders (2.8yr) → CS Mgr at Classified Ventures (4.1yr) → Call Center Mgr (6.9yr). Excellent.

Work Experience

First Midwest Bank
Training Specialist · 2 years 2 months
Advantage Sales & Marketing
Sales Training Specialist · 1 year 4 months
Erasteel
Customer Service Manager · 6 years 4 months
Classified Ventures/cars.com
Customer Service Manager · 4 years 1 month
+ 5 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

hiring training performing management metrics leadership sales customer service leadership development staff management sales training call center +2 more
100%

T**** D****

Customer Service Manager

Louisville, Kentucky, United States 14 years 10 months

This candidate explicitly holds the target role and has significant long-term experience in management and customer service. Background: Chewy (CS Team Mgr/Mgr, 6.8yr) → McKesson (Patient Support, 8yr) → Charter (Acct Spec, 11yr). Excellent.

Work Experience

Chewy
Customer Service Team Manager · 3 years 5 months
McKesson
Patient Support Specialist · 8 years 1 month
Gideon Secruity services
Security · 2 years 1 month
Elite Protective Services
secruity · 1 year 2 months
+ 2 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

security customer service patient support
100%

M*** D****

Customer Service Manager

Concord, North Carolina, United States 20 years 1 month

This candidate has significant and recent experience explicitly titled Customer Service Manager across multiple companies, fulfilling all criteria perfectly. Aalberts CSM → ASSA ABLOY CSM → Allegiance CSM → Director of Customer Care. Excellent.

Work Experience

Blue Cross NC
Team Leader / Supervisor · 1 year 11 months
ASSA ABLOY Group
Customer Service Manager · 3 years 2 months
Aalberts integrated piping systems
Customer Service Manager · 3 years 9 months
Allegiance Merchant Services
Customer Service Manager · 3 years 7 months
+ 1 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

performing driving director driving results customer service customer care
100%

S**** K****

Customer Service Manager

Grayslake, Illinois, United States 12 years 2 months

This candidate has nearly a decade of direct experience in the exact role requested and showcases strong leadership and service management skills. CSM at North American Corp for 9+ years. Excellent.

Work Experience

Best Buy Mobile
Assistant Manager · 1 year 11 months
North American Corporation
Customer Service Manager · 9 years 7 months

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

management training collaboration teamwork customer service service management customer service management
100%

T**** M****

Manager, Care Services | Operations | Conflict Resolution | Retention

San Marcos, California, United States 36 years 10 months

This candidate's most recent title is Customer Service Operations Manager and their summary explicitly mentions 27+ years in customer service and operations management. Best Buy Health (Customer Service Operations Manager) → Retention Manager. Excellent.

Work Experience

Best Buy Health
Retention Manager · 9 years 9 months
Verizon
Financial Service Supervisor · 6 years 9 months
Best Buy Health
Care Manager · 9 years 9 months
Best Buy Health
Customer Service Operations Manager · 4 years 3 months
+ 6 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

customer service operations management business continuity customer satisfaction call center analytical skills decision making communication skills quality assurance customer support technical support customer service operations +8 more
100%

C**** T****

Customer Service Manager at First Advantage

Chicago, Illinois, United States 20 years 2 months

Excellent fit - currently working as a Customer Service Manager with two decades of relevant experience, including long tenure as a Supervisor before promotion. Manager at First Advantage → Customer Service Supervisor at First Advantage, 20 years total experience. Excellent.

Work Experience

First Advantage
Manager · 1 year 7 months
First Advantage
Customer Service Supervisor · 18 years 8 months

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

customer service
100%

F**** M****

Customer Service Leader | Championing Exceptional Experiences with a Proven Track Record in Management & Solutions-Oriented Strategies

Nashville, Tennessee, United States 6 years 11 months

This individual holds the exact title of Customer Service Manager and has robust evidence of management and customer service experience. AT&T (Store Manager) → Kroger (Customer Service Manager). Excellent.

Work Experience

AT&T
Store Manager · 2 years 6 months
Kroger
Customer Service Manager · 4 years 7 months

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

management retail leadership efficiency adaptability metrics recruiting interviewing hiring schedules training education +7 more
100%

C**** J****

Consumer Service Manager

Jacksonville, Florida, United States 39 years 2 months

This applicant explicitly identifies as a top-performing Customer Service Manager with extensive supervisory and leadership experience over 39 years. Various roles leading to Customer Service Manager/Supervisor, 39 years exp. Excellent.

Work Experience

Protection One
Customer Service Supervisor · 1 year 4 months
T-Mobile
Customer Service Supervisor · 10 years 7 months
Cox Communications
Account Billing Specialist · 9 months
Walmart
Operations Manager · 1 year 10 months
+ 1 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

performing leadership operations partnerships billing customer service client relations team leadership best practices strategic partnerships
100%

C**** B***

Customer Service Manager

Palm Bay, Florida, United States 15 years 3 months

Excellent match as this candidate currently holds and has extensive history as a Customer Service Manager. CCP (12.5 yrs) → Customer Service Manager (7.5 yrs) → CSR (7.5 yrs). Excellent.

Work Experience

Radial Inc.
Customer Service Representative · 7 years 6 months
Percepta
Customer Service Manager · 7 years 6 months
EL AMBIA CUBANO, INC.
Server · 4 months
Brighthouse
CCP · 12 years 5 months

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

server customer service
100%

A*** T***

TCDRS Member Services Manager

Cleveland, Ohio, United States 18 years 7 months

This candidate has extensive direct experience as a Customer Service Manager and a strong background in leadership roles focusing on customer service. TCDRS Member Services Manager → self-employed → Eberhard Mfg CSM → Palmer Holland CSM → DSW Manager of CX/QA (6.9 yrs) → Director of CS. Excellent.

Work Experience

TCDRS
Member Services Manager
Self-employed
Customer Experience & Operations Leader
ExchangeBase, LLC
Director of Customer Service
DSW Inc.
Manager of Customer Experience and Quality Assurance · 6 years 9 months
+ 3 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

assurance partnerships recruiting hiring coaching training operations director responsible management interviewing analysis +8 more
100%

S**** M****

Customer Service Manager

Charlotte, North Carolina, United States 8 years 6 months

Directly holds the title of Customer Service Manager and states 13 years of customer service experience and 6 years of managerial experience. Self-description indicates strong fit. Strong.

Work Experience

JLL
Customer Service Manager · 3 years 1 month
Continental
Customer Service Manager · 5 years 7 months

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

managerial sales marketing operations commercial engagement management leadership strategy production reports compliance +8 more
100%

J**** R****

Call Center Manager at Balkamp Inc

Indianapolis, Indiana, United States 22 years 1 month

This candidate has extensive, clear experience explicitly titled as a Call Center Manager and Contact Center Manager, fitting the role well. Balkamp Inc (Call Center Manager, 8.5yr) → hhgregg (Assistant Contact Center Manager, 10.7yr). Excellent.

Work Experience

hhgregg
Assistant Contact Center Manager · 10 years 7 months
hhgregg
Vendor Relations · 1 year
Heaton Insurance, Inc.
Administrative Assistant · 4 years 2 months
Fair Field Inn & Suites
General Manager · 1 year 4 months
+ 5 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

customer relations call center customer service service management vendor relations social media customer experience guest satisfaction service delivery front office customer service management outstanding customer service +8 more
100%

T**** S****

Customer Service Manager

Walled Lake, Michigan, United States 39 years 8 months

Currently holds the title of Customer Service Manager and has a long history in customer service roles. Customer Service Rep → CSM → Sales Associate/Co-Owner. Excellent.

Work Experience

Victoria's Secret
Sales Associate · 15 years 11 months
Precision Coatings Inc.
Inside Sales Representative · 1 year 6 months
Ross Roy Communications
Account Executive · 4 years 4 months
Spencer Roofing & Construction
Co-Owner & Office Manager · 9 years 7 months
+ 2 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

sales customer service inside sales
100%

A**** B****

Customer Service Manager

Sanford, Florida, United States 19 years 4 months

Headlined and described as an experienced Customer Service Manager with many years in leadership roles directly managing large teams. Team Lead → Assistant CSM → CSM. Excellent.

Work Experience

Sorensen Moving & Storage Co., Inc.
Customer Service Manager · 9 months
Publix Super Markets
Assistant Customer Service Manager · 2 years 9 months
Publix Super Markets
Customer Service Team Lead · 16 years 1 month

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

onboarding hr administration efficiency screening interviewing training payroll processing compliance documentation fmla +6 more
100%

B**** P***

Call Center Manager

Boise, Idaho, United States 18 years 8 months

Explicitly describes self as an experienced customer service manager with a history of managerial roles coaching and directing teams. Coach → Team Manager → Call Center Manager. Excellent.

Work Experience

DIRECTV
Customer Care Manager · 6 years 2 months
T-Mobile
Coach, Customer Service · 1 year 6 months
TrailersPlus, a Division of Interstate Group
Call Center Manager
Bodybuilding.com
Team Manager, Customer Service · 2 years 6 months

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

customer service representatives customer service call center customer care customer satisfaction customer experience coaching directing performing reports sales efficiency
100%

K**** N**

Manager Customer Service at OtterBox

Fort Collins, Colorado, United States 10 years 3 months

This applicant is an exact title match with extensive relevant experience across multiple service management levels. Accomplished professional → Associate Manager CS (Otter Products, 5y 8m) → Customer Service Manager (Otter Products, 3y 6m). Excellent.

Work Experience

Otter Products
Customer Service Manager · 3 years 6 months
Otter Products
Customer Service Representative · 1 year 2 months
Otter Products
Associate Manager Customer Service · 5 years 8 months

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

leadership managerial integrity management recruiting training dedicated professional customer service interpersonal communication communication skills key performance indicators
100%

B**** V****

Customer care center Director at The Sullivan auto group

Roseville, California, United States 38 years 11 months

This candidate has extensive, deep experience managing customer care centers and service sites at a director/VP level. Director of Customer Care Center → VP/Customer Service Site Manager → VP/Imaging Manager Operations. Excellent.

Work Experience

HomEq Servicing
VP/ Imaging Manager Operations · 10 years 9 months
Home Savings of America
Customer Service · 3 years
The Sullivan auto group
Director of Customer Care Center · 12 years 7 months
HomEq
VP/Customer Service Site Manager · 1 year 8 months
+ 1 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

driving director imaging operations salary administration budget management vendor coaching training responsible +8 more
100%

B**** M****

Customer Service Manager

St. Louis, United States 20 years 7 months

This candidate perfectly matches the requested job title and clearly outlines relevant experience managing customer service personnel and supervisors with a focus on service excellence. Customer Service Manager (current intent/title) → Customer Service Coaching Unit Manager. Career: Macy's Credit & CS. Excellent.

Work Experience

Macy's Credit & Customer Services
Customer Service Facilitator · 2 years 5 months
Macy's Credit & Customer Services
Customer Service Coaching Unit Manager · 3 years 5 months
Western Union
Customer Service Representative · 3 years 1 month
Macy's Credit & Customer Services
Customer Service Representative · 5 months
+ 2 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

key performance indicators customer service representatives real estate investor customer service self motivated team building customer satisfaction project management customer loyalty leadership development real estate leadership +8 more
100%

A**** P****

Customer Centric, employee and results driven

Watertown, Connecticut, United States 28 years 2 months

This candidate explicitly has experience as a Customer Service Manager and over 23 years in customer service, including supervisory roles. BantamWesson (CS Manager) → Comcast (Sup) → Verizon Wireless (CS Sup) → Valiant Energy (PM). Excellent.

Work Experience

Verizon Wireless
Customer Service Supervisor · 18 years 4 months
Comcast
Account Executive Supervisor · 2 years 6 months
Valiant Energy Solutions
Project Manager · 3 years 9 months
Valiant Energy Solutions
Project Manager · 3 years
+ 1 more positions

Qualification Criteria 3 met

Management experience
Customer Service Manager
Customer service experience

Skills & Expertise

management payroll customer service disability management project management project manager
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