L**** M***
U-Manager T-Mobile
Has recent and long-term experience as a Contact Center Manager and U-Manager, directly matching the required experience and title scope. Interview Sup → Contact Center Manager (16+ yrs) → U-Manager. Excellent.
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U-Manager T-Mobile
Has recent and long-term experience as a Contact Center Manager and U-Manager, directly matching the required experience and title scope. Interview Sup → Contact Center Manager (16+ yrs) → U-Manager. Excellent.
Customer Support Manager at Givelify
This candidate is an excellent match, currently serving as a Customer Support Manager with extensive direct experience managing performance, escalations, and SOPs for service teams. Givelify: Support Supervisor (4y 3mo) → Support Manager (4y 3mo). Excellent.
General Manager/Customer Service Manager
This individual has direct experience as a Customer Service Manager, focusing on training and resolving escalations. Owner @ Mahalo Shaved Ice (9yrs) → CSR @ Regence (1yr 10mo) → Customer Service Manager @ FTD (3yrs 10mo) → General Manager @ Regal (8yrs 3mo). Excellent.
Customer Service Manager
Excellent fit as the headline and recent experience are exactly Customer Service Manager, coupled with extensive relevant experience. Store Manager @ Self-employed (1yr 7mo) → Customer Service Supervisor @ Stericycle (4yrs 4mo) → Customer Service Team Lead @ Uline (8yrs 5mo) → Customer Service Manager @ NorthShore Care Supply (3mo). Excellent.
Customer Service Leader | Operational Excellence | Team Development & CX Strategy
This candidate has recent direct experience as a Customer Service Manager, substantial management experience in service/operations, and aligns perfectly with the required skills. Customer Service Manager at Vivet Inc. → Director roles. Excellent.
Regional Customer Service Manager at Percepta ~ Creating customer loyalty for 15 years!
This candidate clearly holds the title of Regional Customer Service Manager and has 15 years of experience in that realm. Regional Customer Service Manager at Percepta. Excellent.
Customer Care Manager
This candidate has extensive experience as a manager overseeing call center operations, covering all required aspects. Manager at ADT → Sr. Supervisor at Citi. Excellent.
Customer Care Manager at T-Mobile
This candidate has recent, direct experience in the role of Customer Service Manager / Customer Care Manager. Customer Care Manager @ T-Mobile (3mo) → Customer Service Manager @ UScellular (3yrs). Excellent.
Customer Service Manager
This candidate has decades of customer service experience, including 10+ years explicitly as an 800-Line Customer Service Manager, focusing heavily on leadership and team development. Blockbuster Store Manager → 800 Line Customer Manager (10+ years). Excellent.
Call Center Manager
This candidate has extensive, long-term experience explicitly holding the Customer Service Manager title and various supervisor/manager roles. Call Center Manager → Call Center Manager → Customer Service Manager (4.7yrs) → Supervisor (13.8yrs) → various management roles. Excellent.
Manager, Customer Service at Gempler's where we treat our customers like a neighbor, not a number.
This candidate meets all criteria, having explicitly worked as a Manager, Customer Service for nearly 9 years across two companies, along with deep customer service and management background. Manager, Customer Service (6.10yrs) → Customer Service Manager (2.5yrs). Excellent.
Accomplished Customer Care Leader | Helping employees and business grow together!
Excellent fit, this candidate has multiple Customer Service Manager roles and explicitly mentions skills in management, hiring, training, and meeting service metrics. Background: CS Mgr at Erasteel (6.3yr) → Cust Care Mgr at Mérieux (1.9yr) → CS Mgr at Loders (2.8yr) → CS Mgr at Classified Ventures (4.1yr) → Call Center Mgr (6.9yr). Excellent.
Customer Service Manager
This candidate explicitly holds the target role and has significant long-term experience in management and customer service. Background: Chewy (CS Team Mgr/Mgr, 6.8yr) → McKesson (Patient Support, 8yr) → Charter (Acct Spec, 11yr). Excellent.
Customer Service Manager
This candidate has significant and recent experience explicitly titled Customer Service Manager across multiple companies, fulfilling all criteria perfectly. Aalberts CSM → ASSA ABLOY CSM → Allegiance CSM → Director of Customer Care. Excellent.
Customer Service Manager
This candidate has nearly a decade of direct experience in the exact role requested and showcases strong leadership and service management skills. CSM at North American Corp for 9+ years. Excellent.
Manager, Care Services | Operations | Conflict Resolution | Retention
This candidate's most recent title is Customer Service Operations Manager and their summary explicitly mentions 27+ years in customer service and operations management. Best Buy Health (Customer Service Operations Manager) → Retention Manager. Excellent.
Customer Service Manager at First Advantage
Excellent fit - currently working as a Customer Service Manager with two decades of relevant experience, including long tenure as a Supervisor before promotion. Manager at First Advantage → Customer Service Supervisor at First Advantage, 20 years total experience. Excellent.
Customer Service Leader | Championing Exceptional Experiences with a Proven Track Record in Management & Solutions-Oriented Strategies
This individual holds the exact title of Customer Service Manager and has robust evidence of management and customer service experience. AT&T (Store Manager) → Kroger (Customer Service Manager). Excellent.
Consumer Service Manager
This applicant explicitly identifies as a top-performing Customer Service Manager with extensive supervisory and leadership experience over 39 years. Various roles leading to Customer Service Manager/Supervisor, 39 years exp. Excellent.
Customer Service Manager
Excellent match as this candidate currently holds and has extensive history as a Customer Service Manager. CCP (12.5 yrs) → Customer Service Manager (7.5 yrs) → CSR (7.5 yrs). Excellent.
TCDRS Member Services Manager
This candidate has extensive direct experience as a Customer Service Manager and a strong background in leadership roles focusing on customer service. TCDRS Member Services Manager → self-employed → Eberhard Mfg CSM → Palmer Holland CSM → DSW Manager of CX/QA (6.9 yrs) → Director of CS. Excellent.
Customer Service Manager
Directly holds the title of Customer Service Manager and states 13 years of customer service experience and 6 years of managerial experience. Self-description indicates strong fit. Strong.
Call Center Manager at Balkamp Inc
This candidate has extensive, clear experience explicitly titled as a Call Center Manager and Contact Center Manager, fitting the role well. Balkamp Inc (Call Center Manager, 8.5yr) → hhgregg (Assistant Contact Center Manager, 10.7yr). Excellent.
Customer Service Manager
Currently holds the title of Customer Service Manager and has a long history in customer service roles. Customer Service Rep → CSM → Sales Associate/Co-Owner. Excellent.
Customer Service Manager
Headlined and described as an experienced Customer Service Manager with many years in leadership roles directly managing large teams. Team Lead → Assistant CSM → CSM. Excellent.
Call Center Manager
Explicitly describes self as an experienced customer service manager with a history of managerial roles coaching and directing teams. Coach → Team Manager → Call Center Manager. Excellent.
Manager Customer Service at OtterBox
This applicant is an exact title match with extensive relevant experience across multiple service management levels. Accomplished professional → Associate Manager CS (Otter Products, 5y 8m) → Customer Service Manager (Otter Products, 3y 6m). Excellent.
Customer care center Director at The Sullivan auto group
This candidate has extensive, deep experience managing customer care centers and service sites at a director/VP level. Director of Customer Care Center → VP/Customer Service Site Manager → VP/Imaging Manager Operations. Excellent.
Customer Service Manager
This candidate perfectly matches the requested job title and clearly outlines relevant experience managing customer service personnel and supervisors with a focus on service excellence. Customer Service Manager (current intent/title) → Customer Service Coaching Unit Manager. Career: Macy's Credit & CS. Excellent.
Customer Centric, employee and results driven
This candidate explicitly has experience as a Customer Service Manager and over 23 years in customer service, including supervisory roles. BantamWesson (CS Manager) → Comcast (Sup) → Verizon Wireless (CS Sup) → Valiant Energy (PM). Excellent.
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