Mid-Market Customer Success Manager Candidates Sample Search Report

88%

W M

Newark, Delaware, United States 17 years 5 months

Excellent fit for the CSM profile, B2B SaaS experience, and location in DE (within 200 miles of MD), but doesn't explicitly mention ZoomInfo or Mid-market accounts, although experience at Oracle suggests enterprise exposure. Long tenure as CSM focusing on retention/onboarding at Oracle. Strong.

LinkedIn Email Phone

Work Experience

Oracle

Critical Accounts Manager · 1 year 1 month

Oracle

Customer Success Manager · 14 years 5 months

Oracle

Senior Principal Regional Support Advocate · 2 years 2 months

Qualification Criteria 5 met, 1 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

customer loyalty account management customer experience relationship management decision making financial services service delivery business analytics software requirements driving saas oracle +8 more

87%

A T

Senior Customer Account Manager at Quorum

Washington, District of Columbia, United States 13 years

This candidate has strong account management experience with high-profile mid-market and Fortune 500 accounts, placing them well within range for CSM work. Career: Field Sales at Google → Senior Customer Account Manager at Quorum, managing large ARR books. Excellent.

LinkedIn Email Phone

Work Experience

Quorum

Senior Customer Account Manager

Vonage Business

Client Services Advisor · 1 year 5 months

Nightlife

Director of Operations and Finance · 2 years 10 months

FiscalNote

Account Manager · 2 years 9 months

+ 4 more positions

Qualification Criteria 4 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

digital transformation sales process client services business communications relationship development time management account management customer retention service delivery customer analysis competitive analysis product launch +8 more

86%

T J

Enterprise Customer Success @ Wiz

Silver Spring, Maryland, United States 13 years 11 months

This candidate is a strong fit with significant CSM experience, including roles covering DiscoverOrg (which owns ZoomInfo), though the focus is currently Enterprise. Ex-DiscoverOrg → Rapid7 CSM → Wiz CSM, 13 years total experience, based in MD. Strong.

LinkedIn Email Phone

Work Experience

Rapid7

Customer Success Manager - DivvyCloud · 3 months

DiscoverOrg

Business Development Representative - RainKing Solutions · 4 months

ChurnZero

Account Executive · 9 months

Access Funding, LLC

Account Executive · 2 months

+ 6 more positions

Qualification Criteria 5 met

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

technology sales corporations salesforce insurance automobile estimates payments word advertising less commercial +8 more

85%

M N

Customer Success Manager Empowering Government Agencies

Washington, District of Columbia, United States 6 years 7 months

This candidate is a very strong fit, having directly held the title Customer Success Manager, including tenure at ZoomInfo, though the overall experience listed is slightly below 3 years in core CSM roles. Career: BDR/BD → Account Management (EAB) → CSM (ZoomInfo, 1 yr) → Dir CS (Bethesda) → CSM (IdeaScale, 1.5 yrs). Strong.

LinkedIn Email Phone

Work Experience

EAB

Specialist, Business Development · 1 year 3 months

EAB

Senior Business Development Representative · 4 months

EAB

Senior Manager, Account Management · 6 months

EAB

Business Development Representative · 9 months

+ 3 more positions

Qualification Criteria 5 met, 1 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

management director business development account management

85%

T C

Customer Success Manager II at Zoom

Frederick, Maryland, United States 11 years 10 months

Excellent fit, currently a CSM at Zoom and has numerous awards; location is perfect, but ZoomInfo/mid-market needs verification. Zoom → Gartner, 11+ years total. Strong.

LinkedIn Email Phone

Work Experience

Gartner

Marketing Specialist · 3 months

Zoom

Customer Success Manager II

Gartner

Account Management Associate | Financial Services · 3 months

Gartner

Client Partner | IT · 1 year 8 months

+ 6 more positions

Qualification Criteria 5 met, 1 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

new hire training account management financial services client services business services performance metrics online marketing vendor relations brand awareness latin america marketing commercial +8 more

85%

T** P*

Senior Onboarding Manager at ZoomInfo

Washington, District of Columbia, United States 12 years 11 months

This person has strong direct experience at ZoomInfo and holds relevant certifications, but the current/recent roles lean towards Onboarding/Engagement rather than pure CSM. Ex-ZoomInfo → DataGrail → current Senior Engagement Manager at ZoomInfo, 12+ years exp, strong in onboarding/engagement. Strong.

LinkedIn Email Phone

Work Experience

RainKing Solutions

Account Executive · 1 year 5 months

Social Tables

Senior Business Development Associate · 5 months

DataGrail

Senior Engagement Manager

ZoomInfo

Onboarding Manager · 1 year 4 months

+ 6 more positions

Qualification Criteria 4 met, 1 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

business development engagement onboarding

85%

M P

Customer Success Manager at 6sense

Washington, District of Columbia, United States 9 years 8 months

Excellent current CSM role at a known SaaS company (6sense) with experience managing book of business and renewals, located near Maryland, but missing specific ZoomInfo/Mid-market mentions. CSM at 6sense → CSM at Sumo Logic → AE at Sumo Logic; 9 years total experience. Strong.

LinkedIn Email Phone

Work Experience

6sense

Customer Success Manager · 1 year 3 months

Sumo Logic

Account Executive · 2 years 1 month

MapR Technologies

Sales Development Representative · 1 year 1 month

UpOut

Merchant Relations · 2 years

+ 2 more positions

Qualification Criteria 4 met, 3 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

sales training value selling sales training selling troubleshooting research marketing engineers less advertising networking +8 more

85%

N V

Customer Success Manager at Splash (SplashThat.com)

Brooklyn, New York, United States 16 years 7 months

This candidate is a strong fit with direct CSM experience managing mid-market accounts, though the presence of B2B SaaS experience needs verification, and ZoomInfo is not mentioned. Splash and Trustpilot sound like SaaS. Ex-Trustpilot → Splash (Enterprise/Mid-market CSM) → Updater. Strong.

LinkedIn Email Phone

Work Experience

Trustpilot

Enterprise Customer Success Manager

TodayTix

Account Manager · 2 years 6 months

Broadway Across America

Subscriber Services Representative · 1 year 5 months

Splash (SplashThat.com)

Customer Success Manager

+ 4 more positions

Qualification Criteria 4 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

creative teamwork driving salesforce management sales editorial detail oriented professional experience relationship building knowledge management customer relations

85%

J B

Customer Success Manager | Mid-Market Client Strategy | Retention & Onboarding Expert | Driving Adoption Through Data & Relationships.

New York, New York, United States 4 years 2 months

Excellent alignment on title and mid-market focus, though ZoomInfo experience is not explicitly mentioned, they meet 5/7 core criteria. Career: CSM at Indeed, leading Mid-Market portfolios ($7.2M ARR focus). Strong.

LinkedIn Email Phone

Work Experience

Indeed

Customer Success Manager · 4 years 2 months

12twenty

Customer Success Manager · 1 month

Qualification Criteria 5 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

commercial retail onboarding training sales safety risk management accounting kpi planning collaboration +8 more

85%

K* S**

Customer Success Manager | Strategic & People-First | Driving Retention, Building Trust, and Knowing Exactly When to Escalate

Chatham, New Jersey, United States 13 years 9 months

This candidate explicitly calls themselves a CSM managing mid-market accounts in a SaaS context, meeting most requirements except location/Maryland and ZoomInfo. Paychex Advisor → Avalara CSM, 13+ years total experience. Strong.

LinkedIn Email Phone

Work Experience

Paychex

Client Solutions Advisor · 2 months

Avalara

Customer Account Manager · 1 year 4 months

Sherwin-Williams

Store Manager · 4 years 5 months

ADP

District Manager, Small Business Services · 1 year 7 months

+ 5 more positions

Qualification Criteria 5 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

driving sales saas clarity leadership citrix sql engagement strategy health training rates +8 more

83%

G K

Helping small businesses take customer engagement to the next level

New York, New York, United States 10 years 6 months

Strong CSM background managing strategic/enterprise accounts with relevant tech stack understanding, but located in NY and experience isn't explicitly B2B SaaS or Mid-Market focused. Braze (SaaS) → Global CS leader, 10 years exp. Strong.

LinkedIn Email Phone

Work Experience

Braze

Account Executive

EasyPost

Support Engineer · less than a year

Stiles Hall

Community Service Program Coordinator · 2 years

Braze

Senior Customer Success Manager · 2 years 2 months

+ 4 more positions

Qualification Criteria 5 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

quantitative analysis business process process analysis knowledge management marketing automation mobile marketing customer engagement customer retention account management direct marketing marketing analytics business intelligence +8 more

80%

S H

Customer Success & Account Management Leader

Washington, District of Columbia, United States 17 years 5 months

Excellent alignment with mid-market accounts management within a SaaS environment, located in DC, well exceeding experience requirements, though the title is Account Management Director, not explicitly CSM. Culture Amp Dir AM → Bizzabo Sr Dir AM. Strong.

LinkedIn Email Phone

Work Experience

Culture Amp

Director, Account Management · 2 years 7 months

Brazen Technologies, Inc.

Senior Account Manager · 1 year 1 month

Teach for America

Corps Member and Corps Member Advisor · 4 years

Teach For China

US Selections and Operations Systems Manager · 1 year 10 months

+ 6 more positions

Qualification Criteria 5 met, 1 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

account management education operations partnerships management director p less responsible lean leadership hiring +2 more

80%

J L

Customer Success | Account Management | Growth & Retention

New York, New York, United States 10 years 2 months

This candidate is a strong fit, currently working as a Senior Customer Success Manager focusing on Mid-Market accounts, though they lack explicit ZoomInfo mention and are in NY. Ex-Trustpilot → Affinity.co → current role at Trustpilot, 10 years total experience. Strong.

LinkedIn Email Phone

Work Experience

Trustpilot

Senior Customer Success Manager - Mid Market | East

Trustpilot

Customer Success Manager - Mid Market | East

Trustpilot

Content Integrity Solutions Committee

Equinox

Corporate Accounts Advisor · 2 years 6 months

+ 3 more positions

Qualification Criteria 5 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

sales leadership education training onboarding mentoring saas integration driving marketing selling integrity +5 more

80%

R** B*

Sr. Customer Success Manager | Humanitarian | Artist

New York, New York, United States 12 years 7 months

This person is currently a Senior Customer Success Manager with experience dating back to 2015, although location and specific B2B SaaS/account segmentation are not confirmed in detail. CSM → Startup CSM → CSM at Instructure. 12+ years total, CS since 2015. Strong.

LinkedIn Email Phone

Work Experience

Filevine

Head of Customer Success · 1 year 1 month

Instructure

Customer Success Manager · 1 year 11 months

Filevine

Customer Success Consultant · 1 year 10 months

Starmind

Senior Customer Success Manager

+ 3 more positions

Qualification Criteria 3 met, 3 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

management less training efficiency software consulting law sales hvac maintenance campaigns solar +6 more

80%

J D

Tech Consulting Leader | Charity Fundraiser | Dog Dad

New York, New York, United States 17 years 9 months

This candidate is an extremely strong fit for the CSM function, having held Director/VP roles in CS at monday.com and Weave, explicitly scaling the mid-market team, though ZoomInfo experience is not confirmed. Director/VP CS at monday.com/Weave, scaled mid-market team, 17+ yrs exp, strong SaaS background. Strong.

LinkedIn Email Phone

Work Experience

Sr. Relationship Manager - Strategic Accounts

Anyword

Head of Customer Success

HSBC

Marketing Intern

Weave

Director of Customer Success

+ 6 more positions

Qualification Criteria 5 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

director billing marketing responsible research sales ticketing sfdc health liaison logos pr +8 more

80%

S T

Head of Digital Relationship Management | Convera North America | Strategic Account Leadership,Coaching teams to Success

Washington, District of Columbia, United States 18 years 1 month

Excellent fit for CSM skills and tools, explicitly names ZoomInfo, likely works with relevant account sizes given leadership scale, located nearby, but title is Head of Digital Relationship Management. Career: Convera (6 yrs) leading digital relationship management, using Salesforce/Gong/ZoomInfo, strong coaching focus. Strong.

LinkedIn Email Phone

Work Experience

Western Union Business Solutions

Regional Manager - US, Digital Relationship Management · 2 years 5 months

Travelex BFSFCU

Member Service Specialist · 3 years 7 months

Regions Finan

Teller Specialist · 1 year 10 months

Juvenile Justice Center of Nashville

Lead Intern · 1 year 4 months

+ 3 more positions

Qualification Criteria 4 met, 1 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

digital management strategy salesforce hubspot diving refining coaching accountability tableau selling analytics +8 more

80%

B O

Delivering positive customer outcomes one conversation at a time.

Reston, Virginia, United States 12 years 10 months

This experienced CSM has relevant experience managing strategic accounts, which likely includes mid-market, but missing direct confirmation on ZoomInfo. Dynatrace (Strategic CSM) → IMC Digital Innovations → ScienceLogic, 12+ years total. Strong.

LinkedIn Email Phone

Work Experience

IMC Digital Innovations (an IMC company)

Senior Customer Success Manager · 1 year 1 month

Cbeyond

Enterprise Account Executive · 7 months

Dynatrace

Strategic Customer Success Manager

MicroStrategy

Customer Success Manager · 1 year 7 months

+ 3 more positions

Qualification Criteria 4 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

responsible advocacy government onboarding cloud iaas paas saas broadband c benefits engagement +8 more

80%

K M

Customer Success Manager

New York, New York, United States 7 years 10 months

This candidate is an excellent match for the title (CS Manager) and has solid B2B SaaS startup experience, but lacks explicit mid-market scaling and ZoomInfo, and is in NY, not MD. PitchBook → Cerkl CSM, 7+ years direct CSM experience. Strong.

LinkedIn Email Phone

Work Experience

Trunk Club

Stylist and Sales Intern · 3 months

PitchBook

Customer Success Associate

FLORENCETOWN

International Multi-Media Intern · 2 months

Teach For America

Board Member, Miami University Chapter · 3 years 1 month

+ 6 more positions

Qualification Criteria 4 met, 3 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

sales capital research investors saas finance education commerce healthcare onboarding less creative +6 more

77%

A A

Senior Manager, Customer Success @ Box

New York, New York, United States 11 years 3 months

This person has strong CS management experience, including mid-market, but lacks specific mention of ZoomInfo, and is located out of state. Ex-Workera.ai (Head CS) → Box (Sr Mgr CS). Strong.

LinkedIn Email Phone

Work Experience

Workera.ai

Head of Customer Success · 2 years

Udacity

Director, Customer Success - Enterprise · 1 year 6 months

Emerging Strategy | Market Intel & Int'l Expansion

Business Analyst Intern · 6 months

Third Bridge Group Limited

Senior Associate - Private Equity · 1 year 11 months

+ 6 more positions

Qualification Criteria 4 met, 3 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

consulting hr intelligence green sales leadership reports director engagement responsible trials research +8 more

75%

D C

Strategic Customer Success Manager at Modern Health

Arlington, Virginia, United States 20 years 8 months

Strong CSM background, including Global Accounts in SaaS/Tech, meeting tenure and location requirements, but lacks explicit ZoomInfo or segment data. Sr/Global CSM at established companies like BetterUp, near DC. Strong.

LinkedIn Email Phone

Work Experience

ASB Bank

Manager Client Services · less than a year

Year Up

Director, Corporate Engagement · 1 year 7 months

Knowledge Universe

Head of Client Relations · 2 years

Modern Health

Senior Customer Success Manager · 4 months

+ 6 more positions

Qualification Criteria 5 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

new business opportunities director engagement r mentoring c government education technology entertainment healthcare proactive +8 more

75%

E R

Tech-oriented Customer Success Manager| Expert in Client Onboarding and User Adoption| Skilled in Cross-selling, Upselling, and Client Retention| Maximizing customer value is my top priority

Brooklyn, New York, United States 21 years 3 months

This candidate is an experienced CSM focused on maximizing value, onboarding, adoption, and retention, fitting the CSM role perfectly, but lacks stated ZoomInfo or explicit Mid-market focus, and is in NY. Long career history (21 yrs) with recent CSM roles. Strong.

LinkedIn Email Phone

Work Experience

American Express

Administrative Assistant · 3 years

American Express

Card Acceptance Operational Analyst, Online Industry Team · 6 years 8 months

Ocrolus

Sr. Customer Success Associate · 11 months

Trustpair

Customer Success Manager

+ 6 more positions

Qualification Criteria 3 met, 3 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

responsible partnerships banking kyc mortgage property management planning empowerment logistics leadership organized +8 more

75%

V M

Customer Success Manager at S&P Global

New York, New York, United States 4 years 11 months

A strong CSM with B2B SaaS experience and relevant tools listed, but the location is slightly outside the radius and specific mid-market focus is not explicit, although account management experience implies it. S&P Global CSM, 4+ years total experience, located in NY. Strong.

LinkedIn Email Phone

Work Experience

Prime Equity NYC

Administrative Assistant & Property Manager | Commercial & Multifamily Real Estate

K Health

Care Concierge

The Daily Targum

Marketing Director

The Daily Targum

Referendum Team Leader · 5 months

+ 3 more positions

Qualification Criteria 4 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

b2b saas operations management efficiency liaison driving humor salesforce hubspot zendesk sales +8 more

75%

R W

Customer Delivery Manager III at ZoomInfo

New York, New York, United States 12 years 5 months

This individual has direct, recent ZoomInfo experience in a delivery/consulting role and strong overall tenure, but the current title isn't explicitly CSM and the focus seems execution over broader CS management. ZoomInfo (3.9yrs) → Eze Software, 12+ years total tenure. Strong.

LinkedIn Email Phone

Work Experience

Eze Software Group

Connectivity Consultant Co-op · 6 months

Eze Software Group

Connectivity Consultant Co-op · 6 months

Relationship Capital Partners, Inc.

Intern · 5 months

Eze Software

Principal Service Consultant · 2 years 3 months

+ 4 more positions

Qualification Criteria 4 met, 3 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

compliance

75%

A D

Client Success Manager Architect - IBM Security (Federal)

Arlington, Virginia, United States 14 years 10 months

This candidate has significant Client Success experience at IBM, including managing mid-market accounts, and is located near Maryland, but lacks explicit ZoomInfo mention or current role confirmation as CSM. CSM Architect at IBM → Account Manager at IBM; 14+ years experience total. Strong.

LinkedIn Email Phone

Work Experience

IBM

National Account Manager - MaaS360 · 3 years 1 month

USLI

Policy Services Intern · 8 months

Landcrafter Studio Condo Association

President

Front Rush

Support Team Leader · 6 months

+ 5 more positions

Qualification Criteria 5 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

technology security saas presentations deployment c database training claims less responsible webinars +8 more

75%

G D

Global Strategic Account Director - DocuSign

Brooklyn, New York, United States 16 years 5 months

Strong account growth experience in B2B SaaS (DocuSign, Kaltura), handling large strategic accounts, but the focus is Strategic Account Director, not explicitly CSM, and mid-market segmentation is unclear. DocuSign (Global Strategic Accounts) → Kaltura → 16yr exp. Strong.

LinkedIn Email Phone

Work Experience

Kaltura

Director, Strategic Accounts · 1 year 4 months

Chordiant Software (Acquired by PegaSystems)

Director, Major Account Executive · 2 years

DocuSign

Global Strategic Account Director - Financial Services

Avoka

Senior Director, Client Executive/ Consultant

+ 4 more positions

Qualification Criteria 3 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

leadership partnerships strategy engagement driving digital metrics director responsible maintenance collections retail +8 more

75%

B C**

Enterprise Customer Success Manager at Datadog

New York, New York, United States 8 years

Strong CSM history including dedicated Enterprise and Commercial CSM roles within B2B SaaS environments, exceeding the experience threshold, but lacks confirmation on ZoomInfo/Mid-market specifics, and location is outside MD. SDR → CSM @ Brandwatch → Enterprise CSM @ Datadog, 8 years total. Strong.

LinkedIn Email Phone

Work Experience

MWWPR

Graduate Trainee · 5 months

Datadog

Enterprise Customer Success Manager

Crimson Hexagon

Business Development Representative · 1 year

Brandwatch

Sales Development Representative · 1 year 1 month

+ 3 more positions

Qualification Criteria 3 met, 3 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

technology health reports advertising stories orchestration pr campaigns charity organized less intelligence +4 more

75%

A H*

Customer Success Leader - Federal

Washington, District of Columbia, United States 20 years 5 months

This candidate is a strong leader focused on Customer Success within a large enterprise environment, but lacks explicit mention of ZoomInfo or mid-market focus. Microsoft → current Federal CS Leader, 20+ years experience. Strong.

LinkedIn Email Phone

Work Experience

Gary Brooks, LLC

Student Intern · 2 years

Teens With Trauma

Board Member

Microsoft

Mid Atlantic Partner Sales Executive · 2 years

Microsoft

Regional Marketing Specialist · 2 years 8 months

+ 6 more positions

Qualification Criteria 3 met, 3 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

innovation microsoft trauma management marketing collaboration operations leadership engineers claims organized budget +8 more

75%

B* D**

Sr. Customer Success Account Manager

Reston, Virginia, United States 14 years 1 month

This person has direct Sr. Customer Success Account Manager experience at a major tech company (Microsoft) and exceeds 3 years, but Microsoft background rarely features ZoomInfo specifically, and the location is close but not MD. Sr. Customer Success Account Manager → Senior Consultant at Microsoft; 14+ years total experience. Strong.

LinkedIn Email Phone

Work Experience

Microsoft

Senior Consultant · 13 years 7 months

Microsoft

Sr. Customer Success Account Manager · 2 years 7 months

Qualification Criteria 4 met, 3 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

microsoft collaboration driving management client services client retention project management relationship management client relationship management

75%

C F

Customer Success Manager

Paramus, New Jersey, United States 32 years 6 months

This candidate has direct, long-term Customer Success Manager experience in deep account management, exceeding the 3+ years requirement, but lacks ZoomInfo/SaaS specificity. CDK Global → Tekion Corp, 32 years total. Strong.

LinkedIn Email Phone

Work Experience

CDK Global

Customer Success Manager · 22 years

Tekion Corp

Customer Success Manager · 7 months

CDK Global

Customer Relationship Management Team Lead · 3 years

CDK Global

Client Technical Analyst · 3 years

+ 1 more positions

Qualification Criteria 3 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

customer relationship management customer service national accounts relationship management reports operations management

75%

K B**

Sr Customer Success Manager at Workday

New York, New York, United States 15 years 9 months

Strong background as a Customer Success Manager in SaaS, exceeding the 3-year minimum, but their current title is Sr CSM and prior roles include AE, and there's no evidence of ZoomInfo usage or B2B SaaS focus (Workday/Salesforce are major SaaS players). Sr CSM at Workday → CSM at Mimeo; 15+ years experience. Strong.

LinkedIn Email Phone

Work Experience

Salesforce

Account Executive, Community Cloud · 6 months

Mimeo.com

Customer Success Manager · 5 years 2 months

Workday

Customer Success Manager · 3 years

Workday

Sr Customer Success Manager · 2 years 9 months

+ 5 more positions

Qualification Criteria 5 met, 2 not

Location

Maryland

3+ years experience

B2B SaaS experience

Mid-market accounts

ZoomInfo experience

Customer Success Manager

Skills & Expertise

client relationship management account management relationship management client service business development sales management management selling saas sales cloud responsible +4 more

Candidate Profiles

W**** M****

Work Experience

Qualification Criteria 5 met, 1 not

Skills & Expertise

A**** T****

Work Experience

Qualification Criteria 4 met, 2 not

Skills & Expertise

T**** J****

Work Experience

Qualification Criteria 5 met

Skills & Expertise

M**** N****

Work Experience

Qualification Criteria 5 met, 1 not

Skills & Expertise

T**** C****

Work Experience

Qualification Criteria 5 met, 1 not

Skills & Expertise

T**** P***

Work Experience

Qualification Criteria 4 met, 1 not

Skills & Expertise

M**** P****

Work Experience

Qualification Criteria 4 met, 3 not

Skills & Expertise

N**** V****

Work Experience

Qualification Criteria 4 met, 2 not

Skills & Expertise

J**** B****

Work Experience

Qualification Criteria 5 met, 2 not

Skills & Expertise

K*** S****

Work Experience

Qualification Criteria 5 met, 2 not

Skills & Expertise

G**** K****

Work Experience

Qualification Criteria 5 met, 2 not

Skills & Expertise

S**** H****

Work Experience

Qualification Criteria 5 met, 1 not

Skills & Expertise

J**** L****

Work Experience

Qualification Criteria 5 met, 2 not

Skills & Expertise

R**** B***

Work Experience

Qualification Criteria 3 met, 3 not

Skills & Expertise

J**** D****

Work Experience

Qualification Criteria 5 met, 2 not

Skills & Expertise

S**** T****

Work Experience

Qualification Criteria 4 met, 1 not

Skills & Expertise

B**** O****

Work Experience

Qualification Criteria 4 met, 2 not

Skills & Expertise

K**** M****

Work Experience

Qualification Criteria 4 met, 3 not

Skills & Expertise

A**** A****

Work Experience

Qualification Criteria 4 met, 3 not

Skills & Expertise

D**** C****

Work Experience

Qualification Criteria 5 met, 2 not

W M

A T

T J

M N

T C

T** P*

M P

N V

J B

K* S**

G K

S H

J L

R** B*

J D

S T

B O

K M

A A

D C

E R

V M

R W

A D

G D

B C**

A H*

B* D**

C F

K B**