If you searched Superstar Sourcing for Call Center Team Lead (with 1 additional requirement) on January 3, 2026 you'd find 444 great candidates

M**** J****

Supervisor at Verizon Wireless Call Center

This candidate is an excellent match, currently functioning as a Supervisor in a Call Center environment with explicit duties covering coaching, performance review, and escalations. Verizon Wireless Call Center Supervisor (3.10 yrs). Excellent.

K**** H****

Customer Service Manager

This candidate has extensive experience as a Customer Service Team Lead and Manager in call centers, clearly matching leadership and industry requirements. Stericycle → Uline (8+ yrs Team Lead) → NorthShore Manager. Excellent.

V**** R****

Experienced Customer Service Team Manager leading a dedicated team to deliver exceptional service. Focused on developing strategies, enhancing performance, and driving customer satisfaction in a positive environment.

This candidate's primary and long-running role is as a Customer Care Manager, which directly aligns with leading and mentoring service teams. Alight Solutions (Customer Care Manager 17+ yrs) → AT&T. Excellent.

K**** M****

Customer Care Manager/Agile Certified/Continuous Improvement

Excellent fit—this candidate has decades of experience explicitly in Call Center Management and Supervision, fulfilling all requirements. Insight Global (Service Center Supervisor, 2y 3m) → Helen of Troy (Call Center Manager, 4y 1m) → Encore (Call Center Manager, 21y 10m). Excellent.

S**** H****

Experienced Customer Service Professional with diverse background in management in a large call center environment.

An excellent match who has spent their defining career years as a team manager and supervisor in a call center environment. Call Center Supervisor → Customer Service Team Manager (15+ years tenure). Excellent.

S**** H****

Team Lead at American Customer Care

This candidate has held the exact role of Customer Service Team Lead multiple times, encompassing supervision, coaching, and queue management in a call center. ACC (Team Lead → Trainer → Team Lead). Excellent.

K**** P****

Customer Care Manager

This candidate has substantial managerial experience directly supervising call center daily activities, coaching, and meeting performance goals. Manager at ADT & Sr. Supervisor at Citi, overseeing reps and managing queue. Call center services industry focus. Excellent.

D**** W****

Call Center Manager or Supervisor

This candidate explicitly lists experience as a Team Lead and Manager in a call center environment, along with relevant software training experience. Customer Service → Team Lead → Account Manager at Advanced Data Managment/Teledata. Excellent.

L**** C****

Team Leader at Convergys Customer service Management

This candidate explicitly states 16+ years in the call center industry and has held the Team Leader/Supervisor role recently, fitting all criteria perfectly. Team Leader/Supervisor (25+ years total—long tenure in role). Fluent bilingual support. Excellent.

A**** A****

Customer Service Management

Excellent fit for a leadership role with 20+ years in contact center operations culminating as a General Manager overseeing managers. CE Broker (Support Ops Mgr → Support Center GM). Excellent.

M*** M****

Customer Service Team Lead @ COSIDLA, Inc. | Customer Success, Order Entry, Warranty Administration

This candidate explicitly holds the title of Customer Service Team Lead and has 4+ years performing this function, demonstrating both leadership and call center involvement. CS Team Lead/Ambassador Coordinator → Customer Service Team Lead (4+ years), Product Trainer. Excellent.

D**** G****

Years of Call Center Management Experience

Strong fit, this candidate has extensive experience specifically as a Team Lead and in broad call center roles. TaskUs → Startek → Alorica → Convergys Call Center (9+ years as Team Leader). Excellent.

J**** W****

Call Center Manager at AT&T

This individual has extensive management experience covering team leadership, hiring, training, and data analysis within a call center environment. AT&T (various management roles, 10+ years total) → Office Link (Owner). Excellent.

B** S****

Experienced Customer Service Supervisor Seeks New Opportunities

This individual has extensive, explicit experience managing and supervising high-demand call center operations, including leading representatives. Customer Service Supervisor/Team Leader (Verizon) for 10+ years. Excellent.

J**** S****

Call Center Supervision/ Customer Service And Sales Operations

This candidate explicitly holds the 'Call Center Supervisor' title and describes leading teams and coaching, hitting all three required categories perfectly. I-66 Express Mobility Partners (Call Center Supervisor) → NOC/Hosted Support Supervisor. Excellent.

A*** B****

Customer Service Supervisor at Consumer Safety Technology, Inc.

This individual has 15 years of direct supervisory experience in a call center environment and current experience as a Supervisor, perfectly aligning with the role requirements. Wells Fargo Supervisor (17yr) → Consumer Safety Supervisor (6yr), 24+ years total. Excellent.

S** C****

Customer Service Supervisor | Team Leadership | Problem Resolution | Payroll Processing | Call Center | Onboarding | KPI Management | Quality Assurance | Performance Review

This candidate explicitly details extensive experience supervising a team of call center agents, including performance management and coaching, which perfectly aligns with the role requirements. Experience details supervision of call center agents, KPI management, and performance reviews. Excellent.

L**** E***

Call Center Site Manager at Atento Teleservice USA

This candidate has extensive management experience in call center environments, aligning perfectly with the team lead requirement. Call Center Site Manager → Customer Service Manager → Customer Service Contact center Manager → Customer Service Contact center Manager; 43 years of experience. Excellent.

A**** S****

This professional has deep experience managing call center operations, including hiring, scheduling, and performance reviews. Customer Care Center Manager → Supervisor Customer Care → Contact Center Manager; 11+ years experience. Excellent.

B**** G****

Senior Customer Success Manager at Arise Virtual Solutions Inc.

Excellent fit, this professional has extensive contact center management experience explicitly mentioning support for Call Center Supervisors. Various Ops Manager roles at Sitel → CSM roles → Technical Support Contact Center Manager. Excellent.

J**** G***

Alpine Access Work At Home Team Manager

This candidate has extensive, direct experience managing call center teams effectively. Team Manager at Alpine Access (12+ years) → Team Manager at Sykes → Assistant Program Manager, managed teams focusing on KPIs like AHT, CSAT, and coaching. Excellent.

L**** W****

Customer Experience Manager at SquareTrade

This candidate explicitly states 20 years of call center experience, including multiple supervisory/manager roles and specific metrics on coaching and HR functions for agents. Manager/Lead Supervisor roles at SquareTrade and Manager at Copia Communications involved coaching, recruiting, and performance management. Excellent.

M**** M****

Contact Center Supervisor

This candidate is currently a Contact Center Supervisor with extensive experience managing, coaching, performance reviewing, and interviewing agents within contact center settings. Epiq (Contact Center Supervisor) → Conduent (Customer Care Supervisor) → Co... Strong history of supervisory roles in contact centers. Excellent.

D**** P****

Call Center Professional

This candidate is an excellent match with extensive management experience in call center operations, including roles as Supervisor and Manager. Ex-Supervisor Correspondence → various Call Center Manager/Director roles across multiple companies (25+ years in call centers). Excellent.

M**** G****

Inside Sales Manager

This candidate explicitly highlights extensive call center experience, including multiple Team Lead roles, hitting all criteria perfectly. Over twelve years of high-volume call center experience, including four years as a Team Lead. Contact Center Team Lead at Destination XL Group, Inc. (3 years 4 months) → Supervisor/Manager roles. Excellent.

J**** N****

Sales and Marketing Consultant

This candidate has direct experience as a Director of Call Center Operations where they led managers and supervisors, indicating strong alignment with the desired role. Director of Call Center Operations at TruHome Pros LLC. (3y 10m) → Director of Customer Experience at Matrix Basement Finishing (3y 10m). Excellent.

C**** M**

Manager at Verizon Wireless

This candidate has extensive experience as a Manager and Technical Support Supervisor at Verizon Wireless, including coaching and leading teams, indicating perfect alignment with the required skills. Manager at Verizon Wireless (28yr) → Tech Support Supervisor (5yr). Excellent.

J**** J****

Supervisor, Customer Service at Spectrum

This candidate brings strong supervisory experience managing a significant team within a customer service environment. Spectrum → Gap Inc., Supervisor roles with heavy emphasis on agent management and KPIs. Excellent.

D**** M****

Seasoned Customer Service Leader: Leading with Empathy, Inclusion, and Engagement.

This candidate is currently a Customer Service Supervisor in an inbound call center, which aligns perfectly with the requested role. Customer service supervisor at Zulily (inbound call center) → QA → Rep. Overall 3.7 years experience. Excellent.

T**** W****

Service Center Supervisor | Telephone Support, Team Management

The candidate has extensive recent experience as a Service Center Supervisor leading phone support specialists, directly aligning with the role requirements. Gainwell Technologies → Career focused on service center supervision/team management. Excellent.